Gateway Mortgage

Reviews

• TT

  texastaz37

  Mar 11, 2025
  5.0
  I would highly recommend using Gateway Mortgage for your home financing or re-finance. I would like to give special thanks to Louis Salinas for his time and guidance through my refinance. Very knowledgeable and helpful throughout the whole process. The Gateway team helped me get the the process done quickly and efficiently, I liked the videos that showed what was going on through-out the hole process for better understanding of the re-financing at each stage. Thank You Gateway. John Lansden
• IH

  Ingrid Vinasco Henao

  Nov 21, 2022
  1.0
  Worst experience ever… working with Joshua Allyn, Michael Delaminate, It was worse than a horror movie… horrible communication between all, asking for same documents over and over because they dont communicate with each other; they are thief’s ; we ask not to expend more them 5,000 to buy down the rate and at the end they make us sign into a Loan expending more then what we ask them almost the double to buy down the rate… and at last minute they was putting pressure on us to sign the documents to have everything ready for closing cost.. they play a lot games with customers and they end up scamming us. Please stay away from this company….
• PM

  Pete Medrano

  Mar 22, 2021
  1.0
  I had a very unpleasant experience with David Craig (Loan Processor). I first contacted Mr. Craig via email to consider my options. He provided me with a link to submit application for a rate estimate. I submitted all required documents (pay stubs, w2 forms etc. etc.) and patiently waited days to received a response and there was never a response. During a period of 3 weeks my wife called Mr. Craig on 3 different times to inquire about the status. On all 3 occasions Mr. Craig simply said it would take 24/48 hours to process. Also, during those 3 weeks, I attempted to reach out to someone else for assistance at Gateway Mortgage just to simply be told that i had to wait on Mr. Craig. We were so discouraged that we initiated the process with another Mortgage Lender called Loandepot Mortgage. The loan processor at Loandepot was Adrian McMurry. Mr. McMurry was very attentive and responded all my calls and text messages right away. I was able to get and lock in my rate on the same day. Unlike David Craig, Mr. McCurry truly showed me how a true professional does and handles his business.
• AA

  Allison Raising Adventure

  Mar 6, 2020
  5.0
  I truly cannot say enough good things about David Craig and Jonathon Hosseinali at Gateway Mortgage Group! After I had major communication issues with a different lender I had already used to purchase two other homes I decided to drop them but had already given that first lender (AmCap) ALL of my info. So I was tasked with starting over from scratch with a new lender I had no prior experience with. I spoke to 3 different companies and David Craig at Gateway was one of the most responsive and informative so I decided to go with Gateway. Absolutely everything from beginning to end went easy, and fast. Even when my appraisal was ordered it was done within a couple of days. I was able to purchase the exact home I wanted and we closed within 4 weeks of my first communication with Gateway. I don't ever want to move again, but if I do I will 100% use them again. I have already recommended them to others and will continue to do so.
• CL

  Chelsea Landow

  Jul 6, 2019
  1.0
  I have not had a bad experience w/gateway mortgage just a lender that now works there. After deciding not to use Candace Cagle at another company she has consistently posted false insane allegations about me on social media pages and has sent bizarre text messages to both my husband and I. Recently she stated her friend had nude photos of my husband and was sharing with my mother. My husband & I are in our 40’s, she is almost 70. I have pictures of all texts and have filed a police report in Harris County. Just a warning this woman gets crazy if you don’t end up using her for your loan.

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