Staff Responsiveness
Many customers praised the leasing staff, particularly Monse, Olga, and Nikki, for their helpfulness and responsiveness throughout the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest control issues and slow response times for repairs.
Cleanliness and Condition
While some residents reported clean and well-maintained apartments, others experienced issues with cleanliness, including pest infestations.
Management Changes
Feedback indicated that the new management team has made positive changes, but some residents still expressed dissatisfaction with unresolved issues.
Community Atmosphere
Overall, many residents enjoyed the community atmosphere, describing it as friendly and welcoming, although some noted noise issues from neighbors.