Van Horne Estates Apartments

3.6
450 reviews
Get DirectionsCallWebsite

Business Details

11611 Dyer St, El Paso, TX
79934, United States
(915) 821-0130
http://www.vanhorneestatesapts.com
GoogleFacebook

About

Apartment Building
Welcome to Van Horne Estates Apartments—a peaceful retreat near the Franklin Mountains and away from the city buzz. Offering a suite of charming apartments in Northeast El Paso, our community allows you to lead a tranquil lifestyle, enjoying well-designed layouts and comfortable amenities every day. The interiors of our one or two-bedroom home are designed with your utmost comfort in mind, and this shows in the tasteful designs and life-enhancing fixtures. Carpeted flooring throughout, tiled kitchens and bathrooms, window coverings, and relaxing patios/balconies are some of the stylish touches that adorn the place. You’ll also benefit from energy-efficient kitchen appliances to aid with your meal prepping, spacious walk-in closets to store all your prized possessions, and washer & dryer connections (in selected units) to keep chores in check. Add electronic thermostats, cable, 24/7 maintenance, and laundry facilities in the mix, and you’re fully covered. Nestled close to I-10, US-54, and public transportation, arriving to work, school, or recreation will be a smooth affair. Ft. Bliss is a 15-minute drive away, while UTEP, EPCC, and Western Tech can be reached in 20. In the after-hours, it will only take you 10 minutes to come home from your daily shopping at Walmart or North Hills Crossing, whereas casual eateries like Edge of Texas are even closer, should you want to treat yourself to an evening out. For a bit of unwinding, walk your furry buddy to Mesquite Hills Park or stay on our premises and make use of our lush lawns, dog park, sparkling pool, and basketball court. Our friendly, bilingual staff is here to tell you everything about the Van Horne Estates difference. Give us a call today to learn about our leasing options—short term and furnished options included!

Location

Van Horne Estates Apartments
11611 Dyer St, El Paso, TX
79934, United States

Hours

Reviews

3.6
450 reviews
5 stars
256
4 stars
41
3 stars
12
2 stars
20
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

The office staff, particularly Keyscha, received high praise for their helpfulness and professionalism, although some reviews noted rudeness from certain staff members.

Maintenance Issues

Many customers reported significant delays and inefficiencies in maintenance requests, with some issues remaining unresolved for extended periods.

Management Changes

Recent management changes have led to complaints about poor communication, increased fees, and a decline in service quality compared to previous management.

Apartment Condition

Several reviews highlighted issues with the condition of the apartments, including outdated appliances, pest infestations, and inadequate maintenance of common areas.

Community Environment

Despite the issues, some residents appreciated the sense of community and the affordability of the apartments, particularly for military families.
  • TS
    Tech_ Support
    Dec 24, 2025
    5.0
    Thanks you so much quick response fast response
  • AA
    Adrianna Adame
    Dec 23, 2025
    5.0
    Fast service, my request was worked on the same day it was submitted.
  • JG
    Jesus Guzman
    Dec 12, 2025
    5.0
    Van horne apts , great place , great service ,💯 👍
  • KK
    KennethN
    Dec 10, 2025
    5.0
    I want to express my sincere appreciation to both the maintenance and office teams for their outstanding service. The maintenance team responded promptly to my recent request and resolved the issue efficiently. They worked neatly and left the area clean and organized, which I truly value. So far, their attention to detail and professionalism have been excellent. The office team has consistently demonstrated courtesy, respect, and a willingness to help. Toliah, Laura, and Jocelyn have been exceptionally responsive and supportive with every request I’ve had. Additionally, the other team members—though I don’t know all their names—have always assisted me with a smile and the same level of courtesy. Thank you all for your dedication and commitment to providing such a positive living experience.
  • JB
    Jade Brooks
    Nov 20, 2025
    1.0
    I don’t know when exactly the management changed but this new management is so rude. My apartment caught on fire a few months ago and they didn’t really do anything to help me. I had to pay $100 for paint and supplies to repaint my bedroom after the fire because they didn’t want to help me. The only time they reached out to me was to threaten me with charging me with apartment damages unless I call my insurance. Then I call the insurance and they never follow back up with me to make sure everything was taking care of. After the sprinklers went off during the apartment fire there was mold in my carpet and it took over a month for my work order to be completed for them to help clear it out. Then they rekeyed my mailbox and I can’t get in my mailbox to get my packages and they never gave me the new key and apparently the office hours changed from 9-6 to 8-5 with notification. I work from 8-5 so I never get a chance to make it to the office before they close!! And I asked them about my package and the lady acted like she couldn’t care less if my package was returned to sender and I can’t get my package back from a mailbox I can’t even open. I miss the old management. They were the main reason I even moved into these apartments.
Read more reviews on Google

Frequently Asked Questions About Van Horne Estates Apartments

What are the leasing options available at Van Horne Estates Apartments?

Van Horne Estates Apartments offers various leasing options including short term and furnished apartments. Contact the leasing office for detailed information and specials.

What types of apartment layouts does Van Horne Estates offer?

They offer charming one and two-bedroom apartments designed for comfort with features like carpeted flooring, tiled kitchens and bathrooms, and relaxing patios or balconies.