Van Horne Estates Apartments

3.6
442 reviews
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Business Details

11611 Dyer St, El Paso, TX
79934, United States
(915) 821-0130
http://www.vanhorneestatesapts.com
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About

Apartment Building
Welcome to Van Horne Estates Apartments—a peaceful retreat near the Franklin Mountains and away from the city buzz. Offering a suite of charming apartments in Northeast El Paso, our community allows you to lead a tranquil lifestyle, enjoying well-designed layouts and comfortable amenities every day. The interiors of our one or two-bedroom home are designed with your utmost comfort in mind, and this shows in the tasteful designs and life-enhancing fixtures. Carpeted flooring throughout, tiled kitchens and bathrooms, window coverings, and relaxing patios/balconies are some of the stylish touches that adorn the place. You’ll also benefit from energy-efficient kitchen appliances to aid with your meal prepping, spacious walk-in closets to store all your prized possessions, and washer & dryer connections (in selected units) to keep chores in check. Add electronic thermostats, cable, 24/7 maintenance, and laundry facilities in the mix, and you’re fully covered. Nestled close to I-10, US-54, and public transportation, arriving to work, school, or recreation will be a smooth affair. Ft. Bliss is a 15-minute drive away, while UTEP, EPCC, and Western Tech can be reached in 20. In the after-hours, it will only take you 10 minutes to come home from your daily shopping at Walmart or North Hills Crossing, whereas casual eateries like Edge of Texas are even closer, should you want to treat yourself to an evening out. For a bit of unwinding, walk your furry buddy to Mesquite Hills Park or stay on our premises and make use of our lush lawns, dog park, sparkling pool, and basketball court. Our friendly, bilingual staff is here to tell you everything about the Van Horne Estates difference. Give us a call today to learn about our leasing options—short term and furnished options included!

Location

Van Horne Estates Apartments
11611 Dyer St, El Paso, TX
79934, United States

Hours

Reviews

3.6
442 reviews
5 stars
250
4 stars
40
3 stars
12
2 stars
21
1 star
119

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous complaints about slow and ineffective maintenance responses, with many requests going unaddressed for extended periods.

Staff Performance

Mixed reviews on staff professionalism; while some staff members are praised for their helpfulness, others are criticized for rudeness and poor communication.

Pest Control

Residents report ongoing pest issues, with ineffective pest control services and complaints about infestations.

Apartment Condition

Concerns about the overall condition of the apartments, including outdated appliances, mold, and cleanliness issues.

Affordability

Many customers appreciate the affordability of the apartments, noting that they are spacious and budget-friendly.
  • JB
    Jade Brooks
    4 days ago
    1.0
    I don’t know when exactly the management changed but this new management is so rude. My apartment caught on fire a few months ago and they didn’t really do anything to help me. I had to pay $100 for paint and supplies to repaint my bedroom after the fire because they didn’t want to help me. The only time they reached out to me was to threaten me with charging me with apartment damages unless I call my insurance. Then I call the insurance and they never follow back up with me to make sure everything was taking care of. After the sprinklers went off during the apartment fire there was mold in my carpet and it took over a month for my work order to be completed for them to help clear it out. Then they rekeyed my mailbox and I can’t get in my mailbox to get my packages and they never gave me the new key and apparently the office hours changed from 9-6 to 8-5 with notification. I work from 8-5 so I never get a chance to make it to the office before they close!! And I asked them about my package and the lady acted like she couldn’t care less if my package was returned to sender and I can’t get my package back from a mailbox I can’t even open. I miss the old management. They were the main reason I even moved into these apartments.
  • EP
    elvin padilla
    6 days ago
    1.0
    The place is ok. But omg, the stairwell is horrible , u can hear everything through the stairwell, it is made cheaply, I would not have anyone live here, but I know times are hard and have no choice. But if you do , please stay away from there, its not what it looks like , it is just 0 stars , but can't leave it
  • KM
    Kenneth McGowan
    Nov 15, 2025
    4.0
    Jocelyn, Laura and Taliah were extremely helpful in guiding me through the online portal. The space they showed was clean, updated, and exactly as advertised. They were very kind, and the office smelled amazing. This was one of the first places I visited that actually looked like the photos online—many other places were the complete opposite, with great-looking leasing offices but disappointing units. Overall, a refreshing and honest experience.
  • CB
    Chef Benjamin
    Nov 6, 2025
    1.0
    Apartment complex is not child friendly. Children are not allowed to play with chalk outside. Parents will be fined $50.
  • DP
    destiney portillo
    Nov 5, 2025
    2.0
    People complain for everything! But the fact that they’re complaining about CHALK on the SIDEWALKS is crazy. Now the kids cant even be kids
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Frequently Asked Questions About Van Horne Estates Apartments

What are the leasing options available at Van Horne Estates Apartments?

Van Horne Estates Apartments offers various leasing options including short term and furnished apartments. Contact the leasing office for detailed information and specials.

What types of apartment layouts does Van Horne Estates offer?

They offer charming one and two-bedroom apartments designed for comfort with features like carpeted flooring, tiled kitchens and bathrooms, and relaxing patios or balconies.