Business Details
About
Apartment Rental AgencyApartment Building
Located in the heart of one of Denton's most up and coming developments, Urban Square at Unicorn Lake brings together modern styling and an exciting combination of features to create an exceptional environment to call home. This stunning, upscale community offers unique one, two, and three bedroom apartments in Denton, TX featuring a harmonious blend of high end finishes including granite countertops, designer lighting fixtures, mosaic tile backsplashes, and faux wood or stained concrete flooring. Your new home awaits—schedule a tour today!
Location
Hours
Reviews
4.0
150 reviews
5 stars
98
4 stars
14
3 stars
4
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous customers reported significant delays and poor communication regarding maintenance requests, particularly for urgent issues like broken AC units and pest control.
Pest Problems
A recurring theme in reviews is a severe roach infestation that management has failed to adequately address, leading to frustration among residents.
Staff Performance
While some staff members, particularly in maintenance like Rex, received high praise for their responsiveness and professionalism, others in management were criticized for disorganization and lack of follow-through.
Location and Amenities
Many residents appreciated the location and amenities of the complex, noting its proximity to restaurants and recreational areas, although some expressed concerns about cleanliness and upkeep.
Mixed Experiences
Overall, experiences varied widely, with some residents enjoying their time and others expressing dissatisfaction with management and living conditions.
- KBkevin burkmanDec 20, 20255.0I moved in first of December and love this place everyone is nice and staff is great!! I do wish covered parking was cheaper but very safe area and easy to get anywhere frim this location.
- MAmicah avantsDec 3, 20255.0I came in to view an apartment and Grace was the absolute best! Not only did she take her time and make me feel comfortable but she was absolutely hilarious and downright amazing!!!
- KKKory KeiferDec 2, 20255.0I spoke with Olivia Gillespie and was treat with respect. Very knowledgeable and answered every question I asked.
- CHChandler HoltNov 16, 20251.0Everything is great here… until you need maintenance. Then you’re on your own. My AC has been broken for almost a month, and instead of actually fixing it, they keep closing my work orders and marking the issue as “resolved” without doing anything. There is zero communication and no follow-through. What’s worse is that they used to be much better about maintenance, but something changed this year and it’s gone completely downhill. I’ve been sweating in my apartment for weeks while they pretend the problem is fixed. Completely unacceptable.
- MGMelanie GambleNov 3, 20251.0My daughter lives in these apartment. There is a huge ROACH issue going on! I don't know what type of fly by night pest company they are using because they fogged the apartment and did not use any bait system. When asked if they could use bait they responded saying "it's not protocol for the pest control company to use bait". Now what type of stupid response was that! My daughter is currently seeking legal council with a tenant lawyer plus she will be reporting this issue to the Department of Health. I would not advise anyone to move here! It sounds like the change in management are using cheap alternatives in keeping their tenants comfortable and safe.
Frequently Asked Questions About Urban Square
What types of apartments are available at Urban Square?
Urban Square offers unique one, two, and three bedroom apartments with high end finishes such as granite countertops and designer lighting.
What are the leasing office hours for Urban Square?
The leasing office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is Urban Square located?
Urban Square is located at 3202 Unicorn Lake Blvd, Denton, TX 76210, USA.
How can I contact Urban Square for more information or to schedule a tour?
You can call Urban Square at +1 940-220-5503 or visit their contact page at https://www.urbansquaredenton.com/contactus?utm_source=GBP&utm_medium=organic to schedule a tour.
Does Urban Square have an official website?
Yes, the official website for Urban Square is https://www.urbansquaredenton.com/ where you can find more information about the apartments and amenities.
What types of flooring and finishes are featured in Urban Square apartments?
Apartments feature faux wood or stained concrete flooring, granite countertops, mosaic tile backsplashes, and designer lighting fixtures.
Are there real estate agents near Urban Square that can assist with rentals or purchases?
Yes, nearby real estate agents include Trevor Howell at Coldwell Banker APEX, Sonal Patel, Cheyenne Spencer-REALTOR, and Italia Magallanes at Coldwell Banker Apex.
What healthcare services are conveniently located near Urban Square?
Nearby healthcare providers include Eye Care Associates of Denton, Internal Medicine of Denton, Southridge Dental, Texas Health Family Care, and Denton Dermatology Specialists.
Are there fitness facilities near Urban Square for residents interested in exercise?
Yes, Brickhouse Gym is located nearby, offering sports and fitness instruction and recreational activities.
What nearby places of interest could residents visit before or after their appointment or visit to Urban Square?
Residents can enjoy a meal or coffee at the Rising Sun Cafe, which is a nearby breakfast and brunch restaurant and coffee shop.