Staff Performance
Many reviews highlight the staff's friendliness, helpfulness, and quick response times, particularly praising individuals like Ebony and Lauren.
Amenities
Residents appreciate the updated amenities, including the gym and pool, which enhance their living experience.
Maintenance Issues
Several customers reported ongoing maintenance problems, including issues with air conditioning, internet connectivity, and pest control, leading to dissatisfaction.
Community Events
The complex hosts enjoyable community events that foster a sense of belonging among residents.
Mixed Experiences
While many residents have positive experiences, some express frustration with management practices and unresolved issues, indicating a divide in satisfaction.