The Glen at Highpoint

3.0
706 reviews

About

Apartment BuildingApartment Rental Agency
Welcome to The Glen at Highpoint; a cozy and tranquil apartment community situated in the Lake Highlands neighborhood in North Dallas, TX offering one and two-bedroom apartments. Step through our residential community and you will have the opportunity to experience a high-quality lifestyle. A resort-style swimming pool and hot tub, basketball court, fitness center, and dog park are some of the community amenities at The Glen at Highpoint. Inside your new home, premium finishes and details await. Some of our highlights include large closets, washer/dryer connections, a private patio or balcony, and well-equipped kitchens! Select units also feature fireplaces, vaulted ceilings, and sunrooms. Contact us to schedule a personal tour!

Location

The Glen at Highpoint
9050 Markville Drive, Dallas, TX
75243, United States

Hours

Reviews

3.0
706 reviews
5 stars
279
4 stars
49
3 stars
39
2 stars
38
1 star
301

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised staff members, particularly Patesha and Jeanna, for their professionalism, helpfulness, and friendly demeanor.

Maintenance Issues

Several reviews highlighted ongoing maintenance problems, including pest infestations and inadequate responses to repair requests.

Security Concerns

Numerous customers expressed dissatisfaction with security measures, citing incidents of crime and inadequate patrols.

Property Condition

Feedback indicated issues with the overall condition of the apartments, including cleanliness and maintenance of facilities.

Mixed Experiences

While some residents reported positive experiences and improvements, others described significant frustrations, particularly regarding management and living conditions.
  • MC
    Myeisha Caruthers
    1 day ago
    5.0
    Ms. Jeanna and the team, i absolutely appreciate everything this property has done for me. From personal conversations, security on the property, fixing the issues I’ve had with my unit, just being good genuine people, i felt and feel the love. Not all people are bad, and you all have shown that. God sent! Thank you all, for real!
  • JR
    Jody Rico
    Nov 12, 2025
    5.0
    I got really behind on my rent and had to move out. I came in today to discuss my balance and how to pay it off. The manager Jeanna took the time to review the collection process with and how I can get back on track for the future. I don’t know of any other manager who would do this. Thank you Jeanna.
  • LC
    Linda Carlson
    Nov 6, 2025
    4.0
    I have enjoyed living at Glen at Highpoint for several years. The location is very convenient with traveling north to Plano, south to downtown Dallas, west to Irving and east to Garland/Mesquite. The new manager (Jeanna), and her team are working hard and have streamlined the communication from the front office to the residents (100% improvement :) ) and the maintenance staff are very courteous, hardworking and great you with a wave and a smile.
  • CJ
    Christopher Jackson
    Nov 5, 2025
    5.0
    I have nothing but great things to say about Marlon, the maintenance man who always saves the day. He’s always professional polite, and he respects peoples houses by knocking on the door first while the other maintenance men just walk in your door rudely without knocking or anything. They need to promote Marlon and give him a raise and a management position, because he goes above and beyond. He also cleaned out an area that had mildew all up under the bathroom sink and he didn’t even have to.That’s the type of workers they need to keep hiring and fire those other bums.
  • KK
    karen kyle
    Nov 4, 2025
    1.0
    My son lives here and the crime in this area is a daily problem. Also, TXDOT requires parking spaces to be a minimum of 9 feet wide and the visitor parking spaces here are 6.83 feet wide. Way smaller than allowed. Every time I visit I can hardly get out of my vehicle if another one is next to me and also will get door dinged/damaged everytime another car is next to you which is almost always because they have very few designated visitor spots. Also, if you are disabled and have to park in visitor you most likely will have a long walk to the apartment because they only have visitor parking at the very back by the fence.

Frequently Asked Questions About The Glen at Highpoint

What types of apartments are available at The Glen at Highpoint?

The Glen at Highpoint offers cozy one and two-bedroom apartments in the Lake Highlands neighborhood of North Dallas, TX.

What amenities does The Glen at Highpoint offer to residents?

Residents enjoy amenities including a resort-style swimming pool, hot tub, basketball court, fitness center, and dog park.