Pest Issues
Numerous customers reported ongoing pest problems, including ants and roaches, with ineffective pest control measures.
Maintenance Delays
Many residents expressed frustration with slow maintenance responses and unresolved issues, including broken appliances and water problems.
Customer Service
While some staff members, particularly Michelle and Azaria, received praise for their helpfulness, others were criticized for poor communication and lack of support.
Amenities Access
Residents were disappointed with the limited access to amenities like the pool and gym, which were often closed or only available during office hours.
Cleanliness and Condition
Several reviews highlighted issues with cleanliness and the condition of apartments upon move-in, including unclean units and incomplete repairs.