PMI Chattanooga

Reviews

• SS

  SC

  Oct 13, 2025
  1.0
  Poor Communication and Unfulfilled Expectations I was with PMI Chattanooga for two years, and my experience was very frustrating. My rental property is an important investment to me, and I expected it to be managed responsibly. Unfortunately, PMI often acted as if my investment wasn’t a priority. When my property was first listed, I was told they would ask me before lowering rent if it wasn’t attracting tenants. The first reduction was approved, but the second time they lowered it without consulting me, and the tenant moved in at a rate I never approved. I was told inspections could be done every six months, but after a staff change, only one inspection was ever completed. The promise of more frequent inspections was never met. I approved a repair for a shower valve leak and paid for the plumber’s inspection, but the repair was never completed. Many of my messages went unanswered despite repeated follow-ups. When PMI switched to a new software system, my rent payment was delayed. I was told a paper check had been mailed, but I never received it. I finally got my ACH payment a month later. In the last few months before my contract ended, my owner deposit amounts decreased without explanation. I’ve since switched to another management company. I hope PMI Chattanooga takes this feedback constructively and improves their communication, transparency, and follow-through in the future.
• RR

  Riyah Riyah

  Jul 18, 2025
  5.0
  I’ve recently moved in around the beginning of March and so far I’ve enjoyed every bit of my time staying here. My townhome is spacious,it’s very quiet and a great view. I would recommend staying here to anyone .
• TB

  Tonya blackwell

  Jul 17, 2025
  5.0
  I've lived in my home for nearly three years and I truly love it.I appreciate Brooke and Andrea at PMI and all they have done for me on anything regarding my home.They are very understanding of whatever circumstances I may present them.They are always courteous and ready to get issues resolved.You won't be able to find two better people than Brooke and Andrea at PMI Chattanooga
• AD

  Alanna Dosch

  Jul 16, 2025
  5.0
  I've had many rentals over the years and have dealt with many realtors/associates throughout the renting process. Many people are on their "grind", respectively. They don't take time to really hear out or understand their potential renters. Just getting another person in. Which is why Im giving PMI 5 stars for their associate, Chennar. What a kind, smart, and respectful young man. He went above and beyond even after (in my desperation) told him I'd take anything. He made sure my family and lifestyle would fit said home. Rather than him stick me in a place that could have been better, he made sure that I was absolutely satisfied. I believe Chennar is a huge asset to the PMI institution and will go far in his career. I am extremely grateful that I got to meet a wonderful person and now comfortable in our lovely new home. Thank you Chennar.
• JJ

  James

  Jul 16, 2025
  5.0
  Beautiful historical building in a beautiful location. Less than a 2 minute walk to the bridge and all the restaurants! Have never seen a bug, EVER. I don't hear anyone nextdoor or above me. The hallways are air conditioned! I love taking out the trash with the elevator! And I always feel SO safe with the double security lock system. By far the best apartment I have ever lived in and I plan to live here for the next 20 years or more. Xoxo

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