Douglas Heights Apartments

3.4
559 reviews
Douglas Heights property

About

Student Housing CenterApartment Rental Agency
The Towers on State provides students with luxury student apartments just minutes away from the University of Wisconsin (UW), Madison, WI. Indulge in both the luxury of modern student housing while having the convenience of renting next to the University of Wisconsin (UW-Madison). Towers on State offers upgraded amenities and facilities in the student lounge areas and added security in all our apartments. As a resident, you'll be able to choose from a variety of one, two, three, and five bedroom apartments that are fully furnished with modern kitchens, granite countertops, wood flooring, high-speed internet, and more!

Details

  • Onsite servicesAvailable
  • Free parking garageAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Douglas Heights Apartments
930 Douglas St, Chattanooga, TN
37403, United States

Hours

Reviews

3.4
559 reviews
5 stars
279
4 stars
52
3 stars
23
2 stars
17
1 star
188

What are people saying?

AI-generated from recent customer reviews

Pest Issues

Numerous reviews highlighted severe infestations of cockroaches and other pests, with many residents expressing frustration over the lack of effective pest control.

Management Quality

Feedback indicates a significant dissatisfaction with management responsiveness and effectiveness, with many residents reporting neglect and poor communication.

Cleanliness Concerns

Many customers noted unsanitary conditions in common areas and apartments, including trash accumulation and unclean hallways.

Staff Positivity

Despite the negative aspects, several reviews praised the friendliness and helpfulness of the leasing office staff, particularly mentioning individuals like Ms. Gail and Ja’Riyah.

Safety Issues

Residents expressed concerns about safety, citing incidents involving homeless individuals and inadequate security measures around the property.
  • NK
    Noah King
    Dec 23, 2025
    1.0
    Every room even on move in will have cockroaches and bed bugs that the staff fully neglects if you want that this is the perfect place for you
  • HG
    Hunter Goodwin
    Dec 8, 2025
    1.0
    1 star is more than this place deserves, great front desk staff however the maintenance team does not have any sense of urgency unless you practically beg for your issue to be fixed, the issues in my unit currently include water leaking from the ceiling onto our kitchen counter, our fridges ice machine will not stop making ice and most recently, no hot water at all in the middle of winter.
  • MM
    marissa metcalf
    Nov 20, 2025
    1.0
    Horribly place to be. New management does not care and are very rude on some issues. They will ignore you or not get back to you on time. The hallways are gross, the garage is filled with trash, and they do not care about the residents here. Cardinal group needs to be let go or hire some other company to do their job. Do not even waste your time living here. It’s a complete joke. Especially the management team. Douglas changes management constantly. It’s sad that they can’t keep staff as well.
  • MF
    Mya Federico
    Nov 17, 2025
    5.0
    I absolutely love the leasing office workers! They are great and always try to help to the best of their abilities. They are amazing and always so happy and sweet!
  • ER
    Elizabeth Rose
    Nov 17, 2025
    4.0
    The people in the leasing office is real nice and respectful. I’m so glad they host events because when I first moved here they didn’t do fun things like they do. Definitely affordable if it’s just you living In Chattanooga.

Frequently Asked Questions About Douglas Heights Apartments

What types of apartments does Douglas Heights Apartments offer?

Douglas Heights Apartments offers fully furnished two, three, and four-bedroom apartments with private bedrooms and bathrooms, along with granite countertops and full-size washer and dryer in each unit.

What amenities are available at Douglas Heights Apartments?

Amenities include a resort-style pool, fitness center, clubhouse, and outdoor grills for barbecues.