Numerous complaints about slow or inadequate maintenance responses, with many residents reporting unresolved issues for extended periods.
Staff Performance
While some staff members, particularly Brandi and Linda, received praise for their helpfulness and professionalism, others faced criticism for poor communication and lack of accountability.
Cleanliness and Safety
Residents expressed concerns about the overall cleanliness of the property, including trash accumulation and safety issues, such as mold and pest infestations.
Communication Problems
Many customers reported difficulties in reaching the office and receiving timely responses to inquiries and maintenance requests.
Mixed Experiences
While some residents enjoyed their living experience and appreciated the community atmosphere, others strongly advised against moving in due to serious maintenance and management issues.
SR
Stephanie Rapton
Nov 3, 2025
1.0
Would not recommend moving here unless you want a slum lord. I've had maintenance issues occurring since I moved in affecting my health and safety. I was told " no concessions will be made for that". They have violated my lease so I'll be taking this to the magistrate office
OI
Omega Isme
Nov 1, 2025
1.0
This apartment complex is dirty. The whole parking area and entrance areas are full of pot holes. The maintenance will not come fix things for months. There is a lady in a wheelchair who has been without hit water for over a month. They built a ramo for her to get into her apartment but it is now broken and she almost fell trying to wheel her electric wheelchair into her door. This is unacceptable living.
BC
bridget cunningham
Oct 24, 2025
5.0
Mrs. Linda McCray was amazing. She showed me the apartments all of the pros there are no cons and basically let me know how much I would be protected and love living in your apartment. Definitely been looking once my lease is up. I am definitely 10 out of 10 considering you all thank you and thank you Mrs McCray
TW
Tarajah Wiley
Oct 22, 2025
5.0
I had such a wonderful experience working with Brandi! From start to finish, she was professional, patient, and genuinely caring. She took the time to answer all of my questions, made the leasing process smooth and stress-free, and went above and beyond to make sure I felt comfortable and informed every step of the way. Brandi’s positive attitude, attention to detail, and warm personality truly set her apart. You can tell she genuinely loves what she does and cares about the people she helps. I’m so thankful for her outstanding service she made the entire experience easy and enjoyable. Highly recommend asking for Brandi if you’re looking for someone who truly goes the extra mile! 💕💕
CR
Carole Renner
Oct 21, 2025
1.0
My husband rented an apt because he's going to be working there; we live out of state. Rented apt on the 11th of Sept; Finalized on 1st of Oct. A/C was suppose to be fixed before final move in on 10th of Oct.; not done. Also found out dishwasher doesn't work. On the 20th of this month apt above had a leak leaving water in laundry room and bedroom floor; apparently leak was fixed but standing water and wet carpet not cleaned up. Also on checking heating system it set off smoke alarm. Also nasty air filter they have refused to change or cleaned nasty unit after several request. Hell of a way to treat a retired veteran or anybody. Nothing left to do but contact AG's office and local news stations to try to help as people have to sign contracts with no way for blatantly neaglagit management. I strongly suggest anybody looking for place to rent don't rent from here as management & maintenance are not willing to fix anything in a timely manner. Also found out another renter had to wait 3 wks on a refrigerator
Frequently Asked Questions About Grove at St. Andrews
What are the leasing specials currently available at Grove at St. Andrews?
Leasing specials are available; please contact Grove at St. Andrews directly for details.
Where is Grove at St. Andrews located?
Grove at St. Andrews is located at 716 Zimalcrest Dr, Columbia, SC 29210, USA.
What are the office hours for Grove at St. Andrews?
Grove at St. Andrews is open Monday, Tuesday, Thursday, and Friday from 8:30 AM to 5:30 PM, Wednesday from 11:00 AM to 5:00 PM, and Saturday from 10:00 AM to 5:00 PM; it is closed on Sundays.
How can I contact Grove at St. Andrews by phone?
You can reach Grove at St. Andrews by phone at +1 803-542-7046.
What type of services does Grove at St. Andrews provide?
Grove at St. Andrews is an apartment rental agency and apartment building offering residential leasing services.
Is there a website where I can learn more about Grove at St. Andrews?
Yes, visit https://www.groveatstandrews.com/ for more information.
Are there any apartment communities near Grove at St. Andrews that I might want to check out?
Nearby apartment communities include The Grove at St Andrews and Bent Tree Apartments, which may be of interest if you're exploring housing options nearby.
What nearby services can assist with insurance needs around Grove at St. Andrews?
Nearby insurance agencies include Allstate Insurance, Progressive Insurance - Claims Office, Carolina Pharmacy Network, BB T Boyle Vaughan, Transamerica Agency Network, and Aflac, providing a variety of insurance services in the area.
What educational institutions are located near Grove at St. Andrews?
Nearby educational institutions include New Horizons Computer Learning Centers, Strayer University, and Pearson Professional Center, offering various educational and vocational programs.
Are there healthcare or counseling services near Grove at St. Andrews?
Yes, nearby healthcare and counseling services include Crescent Hospice, Gentiva Hospice, and Surpass Behavioral Health, providing hospice and mental health support services.