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About
Apartment Rental AgencyApartment Building
Discover comfort and convenience at Arbors at Windsor Lake Apartments in Columbia, SC. Our pet-friendly community offers spacious 1-, 2-, and 3-bedroom apartments with fully equipped kitchens, walk-in closets, and private patios or balconies. Enjoy resort-style amenities including a pool, fitness center, tennis court, and car wash area. Conveniently located near I-20 and I-77, we offer easy access to downtown Columbia and Fort Jackson. Schedule your tour and visit our apartments on Windsor Lake Blvd, Columbia, today!
Location
Arbors at Windsor Lake Apartments
8720 Windsor Lake Blvd, Columbia, SC
29223, United States
Hours
Reviews
2.5
158 reviews
5 stars
40
4 stars
16
3 stars
11
2 stars
10
1 star
81
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous customers reported ongoing maintenance problems, including broken AC units, pest infestations, and unaddressed repair requests.
Customer Service
Many reviews highlighted poor communication and unresponsive management, with tenants struggling to reach the office or receive timely assistance.
Living Conditions
Several reviews described the apartments as unlivable due to issues like mold, trash accumulation, and broken amenities, leading to a negative living experience.
Management Changes
Frequent changes in management have led to inconsistency in service and unresolved tenant issues, contributing to overall dissatisfaction.
Refund Issues
Multiple customers expressed frustration over difficulties in obtaining refunds for deposits and overcharges, indicating a lack of transparency in financial dealings.
- AFAshley FulksOct 27, 20251.0Do not rent an apartment from this place I stay here for a year six months out of the year. I had no AC stay here for a year six months out of the year I had no AC and when I contact them, the maintenance man came. He did not fix my AC and a year later. I’m still waiting on a refund because they overcharged me a rent and they owe me a deposited the new management that now in office she keeps lying saying that it has been refunded every time I call t. It’s always something about corporate. Don’t want to pay me my refund back because the refund is too high, they owe me over $2000 because I was over charging rent and they owe my deposit back. My hand was forced and I just had to go get a lawyer just to get my money back. The new manager is no better than the old manager. They tell you anything just to get you off the phone and when I keep calling to check on my status, I guess they see the my number and they’re not contacting me or returning any call. The gate only worked like two months out the whole year. I was out there the trash-can be full of trash. And the maintenance team is very lazy. I left the apartment in good condition and I still can’t get any of my money back. If you have any standards, please don’t rent from this place.
- TMT MoneOct 20, 20251.0Rent is too high for things to be broken…heat/ac barely works, front door looks like it was kicked in once already, haven’t seen a gym yet. Seriously sad I moved out here and looking to move asap
- DGDestiny GettisSep 3, 20251.0I have never experienced such a challenging place to deal with. The property management company edifies why this apartment complex is as poorly ran as it is. The lack of communication is beyond frustrating and to have ever spent a dime living here will be one of my deepest regrets. The employee seems to have no knowledge in working in property management. There is never any urgency in addressing pressing issues. Franklin Group Company doesn't set any sort of standard for the properties they manage. This complex along with the company and employees are the definition of bad business practice. The poor reviews you see don't do justice for how poorly ran this property is. Do yourself a favor and stay away from here. This property is not ran the way it is for no reason. There is no accountability or standard they abide by.
- SBS BAug 19, 20253.0Just show up in person
- SWShawn WhiteAug 18, 20255.0I would like to thank management for going over and beyond they didn’t know the vendors wasn’t showing up to repair things I’m so happy for the quick response once they found out thank you so much
Frequently Asked Questions About Arbors at Windsor Lake Apartments
What types of apartments are available at Arbors at Windsor Lake Apartments?
Arbors at Windsor Lake Apartments offers spacious 1-, 2-, and 3-bedroom apartments with fully equipped kitchens, walk-in closets, and private patios or balconies.
Is Arbors at Windsor Lake Apartments a pet-friendly community?
Yes, Arbors at Windsor Lake Apartments is a pet-friendly community.
What amenities are available at Arbors at Windsor Lake Apartments?
The community features resort-style amenities including a pool, fitness center, tennis court, and car wash area.
What are the office hours for Arbors at Windsor Lake Apartments?
The office is open Monday through Friday, from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Arbors at Windsor Lake Apartments located?
The apartments are located at 8720 Windsor Lake Blvd, Columbia, SC 29223, USA.
How can I contact Arbors at Windsor Lake Apartments?
You can call them at +1 803-630-3384 or +1 833-854-7761 for inquiries.
What schools are near Arbors at Windsor Lake Apartments?
Nearby schools include Conder Elementary School and Conder Arts Integrated Magnet School, both serving elementary education needs.
Are there any recreational or community centers near Arbors at Windsor Lake Apartments?
Yes, Decker Collective community center and Fight Club University sports and recreation venue are close by for community and recreational activities.
What nearby natural attractions can residents enjoy around Arbors at Windsor Lake Apartments?
Residents can enjoy the nearby Windsor Lake and Windsor Lake Landing, which offer lake scenery and travel options.
What shopping or service facilities are conveniently located near Arbors at Windsor Lake Apartments?
Convenience stores like Lucky 7 Food Store, home improvement stores such as Corleybrothers Tile Setting and C&A Lawn 2023, and professional services including Rapid Tax Service are nearby for residents' needs.