Arbors at Windsor Lake Apartments

2.5
161 reviews
Exterior Pool at Arbors at Windsor Lake in Northeast Columbia, SC

About

Apartment Rental AgencyApartment Building
Discover comfort and convenience at Arbors at Windsor Lake Apartments in Columbia, SC. Our pet-friendly community offers spacious 1-, 2-, and 3-bedroom apartments with fully equipped kitchens, walk-in closets, and private patios or balconies. Enjoy resort-style amenities including a pool, fitness center, tennis court, and car wash area. Conveniently located near I-20 and I-77, we offer easy access to downtown Columbia and Fort Jackson. Schedule your tour and visit our apartments on Windsor Lake Blvd, Columbia, today!

Location

Arbors at Windsor Lake Apartments
8720 Windsor Lake Blvd, Columbia, SC
29223, United States

Hours

Reviews

2.5
161 reviews
5 stars
42
4 stars
16
3 stars
11
2 stars
10
1 star
82

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor communication and unresponsive management, with many stating that maintenance requests went unanswered for extended periods.

Maintenance Problems

Numerous reviews highlighted ongoing maintenance issues, including broken air conditioning, pest infestations, and general disrepair of the apartments.

Customer Service

While some staff members received praise for their helpfulness, many reviews criticized the overall customer service as unprofessional and lacking urgency.

Living Conditions

Several customers described the apartments as unlivable due to issues like mold, trash accumulation, and broken amenities, leading to a negative living experience.

Refund and Billing Issues

Many customers expressed frustration over difficulties in obtaining refunds for deposits and overcharges, indicating a lack of transparency in billing practices.
  • DA
    Diana Amador-Delgado
    Dec 24, 2025
    5.0
    They all went above and beyond in helping me to move my daughter. Nice quiet apartment complex.
  • AG
    Ashley Geiger
    Dec 5, 2025
    5.0
    Run don't waste your time... They don't care about the tenants... You can go to the office, it's lies being told and the staff changes every other month... I didn't have heat or air for over a year and had to purchase extra heater and fans, the walls are thin and you can hear the people in the apartment above.. Just save you time and money
  • DC
    D C
    Dec 5, 2025
    1.0
    Just saw a WACH article on this property and it reminded me of my time living here back in 2006/2008. This property is overpriced and although it looks nice, it is very superficial. The walls are thin (I could literally hear my neighbors in their bedroom whether it was the TV or having sex. I could also hear my upstairs neighbors every footstep. I ended up breaking my second lease during the second month. Although the complex tried to make me stay, I was willing to pay the consequences. I recorded everything I was hearing and the hours it was happening. When they threatened to force me to pay, I played the recording and they dropped everything.
  • AF
    Ashley Fulks
    Oct 27, 2025
    1.0
    Do not rent an apartment from this place I stay here for a year six months out of the year. I had no AC stay here for a year six months out of the year I had no AC and when I contact them, the maintenance man came. He did not fix my AC and a year later. I’m still waiting on a refund because they overcharged me a rent and they owe me a deposited the new management that now in office she keeps lying saying that it has been refunded every time I call t. It’s always something about corporate. Don’t want to pay me my refund back because the refund is too high, they owe me over $2000 because I was over charging rent and they owe my deposit back. My hand was forced and I just had to go get a lawyer just to get my money back. The new manager is no better than the old manager. They tell you anything just to get you off the phone and when I keep calling to check on my status, I guess they see the my number and they’re not contacting me or returning any call. The gate only worked like two months out the whole year. I was out there the trash-can be full of trash. And the maintenance team is very lazy. I left the apartment in good condition and I still can’t get any of my money back. If you have any standards, please don’t rent from this place.
  • TM
    T Mone
    Oct 20, 2025
    1.0
    Rent is too high for things to be broken…heat/ac barely works, front door looks like it was kicked in once already, haven’t seen a gym yet. Seriously sad I moved out here and looking to move asap

Frequently Asked Questions About Arbors at Windsor Lake Apartments

What types of apartments are available at Arbors at Windsor Lake Apartments?

Arbors at Windsor Lake Apartments offers spacious 1-, 2-, and 3-bedroom apartments with fully equipped kitchens, walk-in closets, and private patios or balconies.

Is Arbors at Windsor Lake Apartments a pet-friendly community?

Yes, Arbors at Windsor Lake Apartments is a pet-friendly community.