Customers consistently praised the leasing and maintenance staff, particularly highlighting the helpfulness and professionalism of team members like Katrina, Sierra, and Brendan.
Community Atmosphere
Many reviews noted the friendly and welcoming community atmosphere, with residents feeling safe and enjoying the quiet environment.
Maintenance Quality
The maintenance team received high marks for their responsiveness and effectiveness in addressing issues promptly.
Cleanliness and Upkeep
The property is frequently described as clean and well-maintained, contributing to a positive living experience.
Concerns Over Management
Some residents expressed dissatisfaction with management practices, particularly regarding rent increases and handling of maintenance issues related to mold.
EJ
Eddie Ski Jr
Nov 12, 2025
5.0
Everything was clean, and Stephanie was great as leasing consult!
AJ
alberto Serrano Jr
Oct 1, 2025
5.0
Polo run was an amazing experience. Moving out was a great experience with DANTE. He was very respectful and patient with me. POLO RUN IS 10/10
AB
Alissa Bakker
Aug 6, 2025
5.0
Great place to live. Very quiet and safe. The staff is exceptional. Sierra is the best!
RF
Rebecca Fade
Aug 1, 2025
5.0
So excited about my new home with Polo Run. I originally chose it due to the proximity to where I work but my apartment is so adorable and I’m very excited about the amenities!
MR
Mary Reese-Peterson
Jul 7, 2025
5.0
Both Stephanie and Sierra were very accommodating and addressed all our needs. They were both professional connoisseur. I highly recommend both ladies and Polo Run.