Management Issues
Numerous reviews highlighted poor management responsiveness and disorganization, with many residents feeling neglected and frustrated by the lack of communication.
Maintenance Problems
Many customers reported severe delays and ineffectiveness in maintenance services, with unresolved issues persisting for weeks or months.
Pest Infestation
Multiple reviews mentioned significant pest problems, including mice and mold, with management failing to address these health hazards.
Positive Staff Experiences
Despite the overall negative feedback, several customers praised specific staff members, particularly Jasmine and Brian, for their helpfulness and professionalism.
High Rent vs. Quality
Residents expressed dissatisfaction with the high rental prices relative to the quality of living conditions, citing issues like poor maintenance and pest control.