Staff Performance
Feedback on staff is mixed; while some customers praise the helpfulness and friendliness of certain employees, others report rudeness and poor customer service from management.
Maintenance Issues
Several reviews highlight maintenance problems, including slow responses and unresolved issues, contributing to dissatisfaction among residents.
Community Environment
The community is described as generally clean and safe, but there are concerns about noise and disruptive neighbors affecting the living experience.
Cost Transparency
Many customers express frustration over unexpected fees and unclear billing practices, leading to perceptions of the property being overpriced.
Mixed Experiences
Overall, experiences vary widely, with some residents enjoying their time and others feeling distressed and unhappy with management and living conditions.