Disappointing customer service. I filled out the loan app and sent required docs, and I kept getting, "I'll review and get back to you". No pre-qualify or qualifying amount after communicating for two months and all I got was a ding to my credit for because they requested a report...and I make over six-figures and have +840 credit score. Crazy.
CS
Chelsea Strouse
Jul 5, 2018
5.0
Justina Smith is incredible to work with, knowledgeable and empowering. If I could work with someone to help with my lending needs it would be her!
AC
Ashley Christine
Jun 28, 2018
1.0
Umpqua has been dragging out our home loan for over four months. And just when they finally stop saying “almost done we just need...” and tell us we can sign our papers finally. they come up with something else that takes 3-4 weeks minimum that we were told we didn’t need. I wouldn’t ever get a home loan through them again. They are very disorganized. Asking for the same thing multiple times and coming up with new things all the time instead of having a checklist in the very beginning with everything.
Frequently Asked Questions About Columbia Bank Home Lending
What types of home loan products does Columbia Bank Home Lending offer?
Columbia Bank Home Lending offers a variety of home loan products including VA, FHA, USDA, Conventional, Construction, Home Possible, and Renovation loans among others.
What are the regular business hours for Columbia Bank Home Lending?
The bank is open Monday through Friday, from 8:00 AM to 5:00 PM, and is closed on weekends.
Is Columbia Bank Home Lending open on holidays?
Columbia Bank Home Lending is closed on holidays such as November 11th, November 27th, December 25th, and January 1st.
Where is Columbia Bank Home Lending located?
It is located at 6610 SW Cardinal Way, Tigard, OR 97224, USA.
How can I contact Columbia Bank Home Lending by phone?
You can reach Columbia Bank Home Lending by phone at +1 503-697-5301.
Where can I find more information or apply online for home lending?
More information and online applications are available at their website: https://www.umpquabank.com/home-lending.
Does Columbia Bank Home Lending have a social media presence?
Yes, they are active on Facebook (https://www.facebook.com/columbiabankofficial), Instagram (@columbiabank), and Twitter (@columbia_bank).
Are there ATM services near Columbia Bank Home Lending?
Yes, there is an ATM from Columbia Bank nearby, which can be convenient for cash withdrawals during your visit.
What banking services are available close to Columbia Bank Home Lending?
Columbia Bank and Umpqua Bank branches are located nearby, providing additional banking and financial services.
Are there any dining options near Columbia Bank Home Lending?
Yes, nearby dining options include Starbucks for coffee, Sweet Tomatoes for a buffet and salad bar, FlyBoy Brewery and Pub for drinks and meals, IHOP for breakfast and brunch, and Big Town Hero for fast food and sandwiches. These are great spots to visit before or after your banking appointment.