Commons at Sylvan Highlands Apartments

Reviews

• PJ

  Pierce Jacobson

  Sep 8, 2025
  1.0
  As a resident of 4 years - I have not one positive thing to say about management - - Petty fines & zero humanity. Expect to squeeze every last dollar from residents over $50+ “violations” so small they border on parody. Communication? Strictly via passive-aggressive door notes and snail mail. Phone calls? Don’t be ridiculous—basic human contact isn’t part of the business model!! - Hell’s parking lot. Designed by Satan himself. Cars crammed into spaces that fit nothing larger than a clown car. Your doors - WILL BE DINGED - Oversized trucks and SUVs spill over, trapping others inside their vehicles. I’ve been late to work because I literally couldn’t get into my own car. - Deplorable treatment of residents. Once, my cat went missing after maintenance person entered while I was gone. I showed up to the office in tears—distraught, begging for help. Their response? Blank stares and apathy, “Have you looked everywhere? Cats are good at hiding!” I had to threaten escalation just to get MINIMAL assistance. She was later found hiding in my apartment, but the staff’s cold indifference during a crisis was egregious. - Contradictory, careless policies. Employees hand out different answers like candy. One tells me packages without my name are fine. Another says they’ll be returned to sender. When I explained, they shrugged—it’s easier to inconvenience residents than to show even an ounce of flexibility. - Noise, chaos, and endless disruption. Every summer: relentless construction, blasting music, and roof-stomping from dawn to dusk. Forget peaceful mornings—management ensures residents’ summers are synonymous with migraines.
• CS

  Christopher Suarez

  Aug 29, 2025
  4.0
  Just wanted to shout out Leslie F. at front desk. They’ve been a super supportive, incredibly thoughtful, and empathetic shoulder to learn on. I could be having the most miserable day ever and this dude just comes through every time either with his great sense of humor or locking it right in and succeeding in finding us solutions. It’s been a particularly difficult couple of years for us but since he’s started working here he’s been a constant bright spot about living at Tandem properties and I hope I’m not too bold in saying this dude deserves a raise, a promotion and all the laurels imaginable! We can’t thank them enough for all that they’ve done for us throughout our time here!
• AA

  ALEX

  Jul 25, 2025
  1.0
  Would be nice to be able to get into my apartment all the doors have key fobs to open them and the never work to open …. Always breaking
• JJ

  Josh

  May 8, 2025
  5.0
  This review is for Madeline who took my wife and I on a tour 5/7/25, she was amazing and so helpful and kind! All of our questions were answered and she was so personable and made us feel at home, even just during a tour! Madeline is a wonderful person and you are lucky to have her on the team. Thank you again Madeline for your kindness and help, you deserve another promotion! Tell Mongoose we said hi!
• TW

  Taylor Warmann

  Feb 15, 2025
  5.0
  I lived here for two years and would’ve stayed longer if I didn’t move to Texas for work. I absolutely loved living here! It’s perfect proximity to downtown Portland that you can pop in and out whenever you want in less than 10 minutes! The maintenance was always super prompt and the office staff is so friendly. They have food trucks come to the complex sometimes and monthly contests for free utilities and whatnot. The parking is limited but there is plenty of overflow parking in the back so you never can’t find a spot. All around a great living experience! Highly recommend

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