Maintenance
Maintenance requests are generally handled quickly and efficiently, with many customers praising the responsiveness of the staff.
Move-Out Charges
Numerous reviews highlight excessive and unexpected move-out charges, leading to dissatisfaction among former tenants.
Management Issues
Feedback indicates a decline in management quality following a change in ownership, with reports of poor communication and unprofessional behavior.
Amenities and Condition
While some residents appreciate the amenities and overall condition of the apartments, others express concerns about the quality and upkeep of facilities.
Customer Service
The office staff is often described as friendly and helpful, but experiences vary significantly, especially regarding responsiveness and issue resolution.