Gateway Mortgage

Reviews

• SF

  Stellar Firefighter

  Oct 24, 2023
  2.0
  Do not trust this company. They are friendly to deal with but highly incompetent. For example, they failed to pay our taxes from escrow for the first two years, until the county threatened to take our house and we contacted Gateway. Fine. Mistakes happen. Our mortgage went up 25% immediately, partly to cover the late taxes. We were told that we would not have to pay the late fees. However, after contacting the county assessor and asking them how much we owe and how much the fines were, Gateway is indeed billing us for the fines for their mistake. We’ve gotten three different escrow analyses, all different with hugely different payments. Anytime I call, I have to be transferred to another section that handles that problem, and haven’t been able to get anyone to help, only been on hold.
• RS

  Reagan Smith

  Dec 21, 2021
  5.0
  Chris and his team made purchasing our first home so easy for us. From the pre-qualification process to closing day, the team walked us through every step and answered every question we had. Cannot recommend them enough!
• KK

  Kyra Kaffenberger

  Jan 22, 2020
  5.0
  I can’t say enough positive things about Chris and his amazing staff. They all take pride in making sure each and every customer is happy and has the best experience.
• WW

  wootendw

  Aug 23, 2019
  5.0
  Without an appointment and from out-of-state, I walked into Gateway Mortgage in Norman, OK on a Friday morning in July. I needed a pre-approval letter so I could get a real-estate agent to show me homes in the area. I got my pre-approval letter and, exactly four weeks later, I settled on a glorious new brick home. Many thanks to Kathy and Gateway Mortgage - a great place to do business.
• MB

  Matthew Barton

  Jul 25, 2017
  5.0
  Great experience! Gateway was very flexible and communicative. Our loan officer, Chris Doke, was great, and we even managed to close a week early on our first house. We had talked with a few other lenders around Norman, and Gateway was by far the best!

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