HCO Leasing

Reviews

• BY

  Bettie Young

  1 day ago
  1.0
  Terrible leasing company had been trying to contact them on a property I had done a application on, the lady answering the phone was so rude told me that it was just her doing applications and she had a lot of applications to do that someone else was approved first and that she would hang the phone up on me. That she did not have to let me know that someone else had an application on the property. I had been calling for a week getting an automated messaging machine, she told me she had already talked to me and she had not that was the first time I had talked with anyone on the phone. It is a bogus company still has the property listed like it’s for rent.
• DD

  Dariana Daza

  Dec 3, 2025
  1.0
  I want to share my experience with this team of realtors. For the first house, I decided to apply on my own, and throughout the entire process, I called constantly to check if they needed anything else or if any documents were missing. They always told me everything was fine. After more than a week of persistence, they told me to wait for a call from someone named Yesenia, a call that never came. In the end, I had to call again myself, and that's when they informed me that to reserve the house, I had to pay, something they never mentioned at the beginning. Then they moved me to another house, assuring me that this one was almost guaranteed for me. Four more days passed, and again, they told me they had given it to someone else. In short, they made me waste time and money, in addition to maintaining very poor communication. Unfortunately, the way they handled everything suggests that they don't like serving Hispanics. This experience has been very frustrating and disappointing. I hope they improve their customer service and transparency with all their clients.
• AM

  Alyssia Mccleary

  Dec 3, 2025
  1.0
  If I could give zero stars, I would. My entire experience with HCO Leasing has been unprofessional, stressful, and full of contradictions. I was told I was next in line for a property after an existing HCO tenant had “first dibs.” I was fully prepared to pay immediately without any issues. Instead, I was given the runaround for days. I was told multiple times ( Wednesday) that if the other applicant didn’t pay, I would be able to secure the home on Friday. By the end of that day, I received a confusing, copy-and-paste message saying: “No one ahead of you has paid. That is where it’s at currently… we don’t want to tell you to move on but we can’t take your payment. Upper management says that’s where it’s at.” So not only did no one ahead of me pay, but they still refused to accept my payment even though I was next in line. The lack of communication, the contradictions, and the avoidant responses were extremely unprofessional. They stopped answering calls altogether and would only send vague texts that told me nothing. Given that the property was clearly never available to me—despite their own staff repeatedly telling me otherwise—I expect my application fee to be returned immediately. It is unacceptable to advertise a home, take application fees, and then block applicants from securing the home with misleading and inconsistent information. HCO Leasing wasted my time, my money, and my energy with their carelessness, lack of transparency, and unprofessional behavior. I wouldn’t recommend them to anyone. Save yourself the frustration and rent from a company that actually knows how to communicate and operate with integrity!!!!
• SS

  satha0268

  Nov 15, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Five-Star Review for Regina Jone at HCO Leasing Working with Regina from HCO Leasing Property Management has been amazing. She helped us analyze the property we bought, walked us through what made sense financially, and made the whole renovation and repair process super easy. She took care of everything and kept us updated the whole way. Once the work was done, Regina got the place ready for the rental market and listed it quickly. Thanks to her, the property looked great and rented out fast. She’s professional, helpful, and really knows her stuff—highly recommend!
• NN

  N8vscience

  Oct 13, 2025
  5.0
  I had nothing but a fast and easy experience and the house is absolutely beautiful. Jatera was easy to work with and very professional. I could not be happier