Business Details
About
Apartment BuildingApartment Rental Agency
Location
Hours
Reviews
3.4
425 reviews
5 stars
193
4 stars
59
3 stars
26
2 stars
22
1 star
125
What are people saying?
AI-generated from recent customer reviews
Maintenance Quality
The maintenance team, particularly Aaron, received high praise for their quick and effective service, although some customers reported slow response times for certain issues.
Customer Service
Many customers highlighted the friendly and helpful nature of the office staff, especially during the leasing process.
Apartment Condition
Several reviews mentioned issues with the quality of the apartments, including poor paint jobs, mold, and maintenance problems that were not addressed promptly.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high rental prices relative to the quality of the apartments and amenities.
Community Issues
There were complaints about noise from neighbors, security concerns, and cleanliness in common areas, indicating a need for better management of community standards.
- CLCandice Laraby4 days ago5.0Ronald Garrett was sent out quickly and fixed the problem within about 10 minutes. He was respectful, clean (didn't leave a message and put shoe covers on before entering) and even asked if anything else was needed while he was there. I'd give ten stars if I could.
- MCMarisa Cappelletty6 days ago5.0Keyonna (sorry if I spelled her name wrong) was SUPER helpful during our tour. Couldn’t have had an easier process. When I called an wanted to switch buildings last minute it was no problem at all! They stayed in touch with me throughout the process which was so reassuring! Everyone there is super sweet and such a chill community! We are so excited to call this place home at the end of this month!!
- RBReyna BautistaNov 9, 20255.0Keanna was very thorough and made my process go through quickly and efficiently for my new home :) I definitely recommend going through her! Very kind and answered all of my questions.
- ITIsis Taylor-JonesNov 7, 20255.0Very detail oriented, clean unit front to back and a wonderful experience and process with move in!! Will recommend
- SGShalonda GarrettNov 1, 20255.0Maintenance was Jonny on the spot for my need in making sure I had heat! I appreciate everything thing they do without hesitation! Big shout out to the Flats at Douglas maintenance team!!!!
Frequently Asked Questions About Flats at Douglas
What is the address of Flats at Douglas?
Flats at Douglas is located at 2704 Kenwood Blvd., Toledo, OH 43606, United States.
What are the operating hours for Flats at Douglas?
Flats at Douglas is open Monday through Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Is Flats at Douglas a pet-friendly apartment community?
Yes, Flats at Douglas offers pet-friendly apartments near the University of Toledo.
How can I contact Flats at Douglas?
You can contact Flats at Douglas by phone at +1 419-718-6568 or visit their website at https://www.flatsatdouglas.com/.
What types of accommodations does Flats at Douglas offer?
Flats at Douglas offers apartment rentals and condominiums for residents.
Is Flats at Douglas located near any educational institutions?
Yes, it is near Central Academy Of Ohio and Old Orchard Elementary School, making it convenient for families with school-age children.
Are there any health or veterinary services near Flats at Douglas?
Yes, nearby health-related places include Animal Emergency Critical Care, MedVet Toledo for veterinary services, and Park Terrace Nursing & Rehabilitation for senior care.
What recreational or active life spots are close to Flats at Douglas?
The University-Toledo Aquatic Pool is nearby for active lifestyle and outdoor enjoyment.
How can nearby transportation services help customers visit Flats at Douglas?
Toledo Transportation and Tours provides shuttle and transportation services that can assist customers in reaching Flats at Douglas conveniently.
Are there local amenities like pet grooming or car wash services near Flats at Douglas?
Yes, pet owners can use Hot Dog's Pet Salon LLC for pet grooming, and Caress Car Wash is available for car wash and automotive repair needs.