Business Details
About
Apartment BuildingApartment Rental Agency
Location
Hours
Reviews
3.4
430 reviews
5 stars
198
4 stars
59
3 stars
26
2 stars
22
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Aaron and Julie for their exceptional service.
Maintenance Response
The maintenance team received positive feedback for their quick response times and effective problem-solving, although some customers noted inconsistencies in service quality.
Cleanliness and Condition
While some reviews mentioned clean apartments and well-maintained amenities, others reported issues with cleanliness, maintenance quality, and overall condition of the units.
Pricing Concerns
Several customers expressed dissatisfaction with the high rental prices relative to the quality of the apartments, suggesting they felt overcharged for the amenities provided.
Security Issues
Multiple reviews raised concerns about security, including reports of break-ins and inadequate response from management regarding safety measures.
- TTTia2 days ago5.0Keanna was very nice and helpful
- HGHolly GutekDec 21, 20255.0Completed same day. Appreciate it
- BHbryce holbrookeDec 10, 20255.0Everybody is very nice and generous at the office gave us gifts and everything made us feel very welcomed. I love it so far
- JPJonathan PhytrionDec 8, 20255.0Kayla was great with the whole move in process.
- MCMarisa CappellettyNov 17, 20255.0Keyonna (sorry if I spelled her name wrong) was SUPER helpful during our tour. Couldn’t have had an easier process. When I called an wanted to switch buildings last minute it was no problem at all! They stayed in touch with me throughout the process which was so reassuring! Everyone there is super sweet and such a chill community! We are so excited to call this place home at the end of this month!!
Frequently Asked Questions About Flats at Douglas
What is the address of Flats at Douglas?
Flats at Douglas is located at 2704 Kenwood Blvd., Toledo, OH 43606, United States.
What are the operating hours for Flats at Douglas?
Flats at Douglas is open Monday through Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Is Flats at Douglas a pet-friendly apartment community?
Yes, Flats at Douglas offers pet-friendly apartments near the University of Toledo.
How can I contact Flats at Douglas?
You can contact Flats at Douglas by phone at +1 419-718-6568 or visit their website at https://www.flatsatdouglas.com/.
What types of accommodations does Flats at Douglas offer?
Flats at Douglas offers apartment rentals and condominiums for residents.
Is Flats at Douglas located near any educational institutions?
Yes, it is near Central Academy Of Ohio and Old Orchard Elementary School, making it convenient for families with school-age children.
Are there any health or veterinary services near Flats at Douglas?
Yes, nearby health-related places include Animal Emergency Critical Care, MedVet Toledo for veterinary services, and Park Terrace Nursing & Rehabilitation for senior care.
What recreational or active life spots are close to Flats at Douglas?
The University-Toledo Aquatic Pool is nearby for active lifestyle and outdoor enjoyment.
How can nearby transportation services help customers visit Flats at Douglas?
Toledo Transportation and Tours provides shuttle and transportation services that can assist customers in reaching Flats at Douglas conveniently.
Are there local amenities like pet grooming or car wash services near Flats at Douglas?
Yes, pet owners can use Hot Dog's Pet Salon LLC for pet grooming, and Caress Car Wash is available for car wash and automotive repair needs.