Maple Oaks Apartments

3.8
176 reviews
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Business Details

2689 Audubon Drive, Middletown, OH
45044, United States
(513) 993-5479

About

Apartment Building

Location

Maple Oaks Apartments
2689 Audubon Drive, Middletown, OH
45044, United States

Reviews

3.8
176 reviews
5 stars
115
4 stars
7
3 stars
5
2 stars
2
1 star
47

What are people saying?

AI-generated from recent customer reviews

Management Issues

Numerous reviews highlighted poor management practices, including unprofessional behavior, lack of communication, and failure to address maintenance issues.

Maintenance Problems

Many residents reported ongoing maintenance issues, including slow responses, incomplete repairs, and unresolved problems such as mold and water damage.

Positive Staff Experiences

Despite management issues, several reviews praised specific staff members, particularly Whitney, Mary, and Brian, for their helpfulness and professionalism.

Community Improvements

Some feedback noted significant improvements in property management and maintenance, indicating a positive turnaround in the community's overall condition.

Mixed Resident Experiences

While some residents expressed satisfaction with their living conditions and community, others reported serious dissatisfaction, particularly regarding maintenance and management responsiveness.
  • AJ
    April Jester
    Dec 12, 2025
    1.0
    Me and my partner lived here for around 4 years. Just moved out. Terrible time the whole time. Moving in, the kitchen window was broken and didn’t lock, said they’d fix it. They NEVER fixed it. Moving in, closet doors were barely hanging on, said they’d fix them, and NEVER fixed them. After moving in, the bathroom fan caught on fire. Maintenance took about 8 months to even replace it. Then they did a terrible patch job. Then our tub upstairs was leaking into the downstairs ceiling. It took several maintenance crew attempts to fix it. The botched the ceiling patch. Even left the mess for us to clean up after they repaired it. Also, every time maintenance came for the tub, the kept re-culking which just kept molding and they’d culk over the mold. Bed bugs took over a year to get taken care of because Brian wouldn’t help us. We got them after a new neighbor moved in, but he wouldn’t check the neighboring apartments. Now that we’ve moved out, they told us we had until the 9th, so we turned keys in on the 8th. The email states the LEASE ended the 9th, so anytime AFTER the 10th there would be a prorate for rent. Now they’re trying to charge rent from the 1st to 9th!! Over $400!! When we followed the email and was out on time. Very rude staff. Does not care about properly fixing anything and blames tenant for things they caused.
  • JS
    Jeniffer Castillo Silva
    Nov 8, 2025
    5.0
    Excelente lugar, la señorita Whitney nos atendió muy bien y nos tuvo paciencia a pesar q nosotros no sabemos inglés. Muy contenta 😉
  • BW
    Bradley Ward
    Oct 28, 2025
    5.0
    Absolutely best service they are Quick reliable very friendly highly recommend
  • AS
    Alexis Stanley
    Oct 23, 2025
    5.0
    We had a great experience touring the property! Whitney was very kind, patient, and thorough when explaining the pricing and details of the unit. She made the entire process easy and stress-free.
  • AG
    Achu Georgy
    Oct 20, 2025
    5.0
    Good and fast to resolve issues in the apartments