Welcome to Bayside - a beautiful place to call home in the friendly community of Hilliard! Our Hilliard, OH apartments are conveniently located outside the city but close to all major area attractions, Bayside Apartment Homes offers too many amenities to list. We have six unique floorplans and are confident we have exactly what you're looking for here! Take advantage of our community clubhouse and pool or cook in your open, updated kitchen. The options are endless so contact us and schedule a tour today!
Numerous reviews highlighted ongoing maintenance problems, including delayed responses and unresolved repair requests.
Staff Performance
While some staff members received praise for their helpfulness, many reviews criticized the overall professionalism and communication of the office staff.
Living Conditions
Several customers reported unsanitary conditions, pest issues, and poor property upkeep, leading to dissatisfaction with the living environment.
Customer Experience
Mixed experiences were noted, with some residents expressing gratitude for assistance while others described their interactions as frustrating and unhelpful.
Value for Money
Many reviews indicated that despite lower rental prices, the overall quality and service did not justify the costs, leading to a perception of poor value.
LR
Lillyan Rohrig
3 days ago
1.0
I would not recommend renting here we lived here for 3 almost 4 years and it was terrible. Out of the almost 4 years we lived here our A/C worked for maybe 8 months. They never answered maintenance requests and when they did they sent teenage boys or grown men who don’t have an idea what they are doing. My mom almost had a heat stroke last summer our house was pushing 90° it took us going to the office and threatening to call abc news for them to incorrectly put in a window until. They put it in wrong and flooded half our living room causing water damage and mold in the living room (they never fixed that)
Heat did not work much while we lived there they brought us some raggedy small heaters that busted the breaker every time they were on.
Took them 2 weeks to get us a new washer when ours went out.
My closet light never worked the entire time we lived there.
They switched management probably 3-4 times since we been there and nothing ever got better. EVER!
The pool was closed more than it was open.
Kids are in the pool freely without an adult when in the lease it clearly states ALL CHILDREN must be accompanied by a parent.
Our balcony door never had a lock on it since the day we moved in
Our sink was constantly leaking and took them 2 years to fix.
Master bathroom had a terrible smoke smell coming through the walls.
Neighbors constantly loud and slamming doors all hours of night.
Needless to say. DONT RENT FROM HERE
AA
amer assaf
Nov 15, 2025
5.0
I’ve been here for over 4 years love the area the Management and the maintenance group are the best …
JM
JENNIFER Mcgraw
Oct 25, 2025
5.0
We came in on a Saturday had an appointment with Sandra F she did an amazing job with helping find what fits our needs.She walked us through the whole process and was super patient with my husband and If your looking for a nice and affordable place come here it's worth it
MS
Marthe Soukpey
Sep 12, 2025
5.0
Antoine came and fix my shelf and it was so quick.
MH
Morris Hilliard
Sep 9, 2025
5.0
I would like to take the time to personally acknowledge one of your staff members Mr.Antoine for his service. He always does his job quickly and professionally. We need more maintenance guys like him on our team.He did a great job at replacing our stove and every time he does work to our home he does it to perfection. Thank you again !!!