Welcome to Bayside - a beautiful place to call home in the friendly community of Hilliard! Our Hilliard, OH apartments are conveniently located outside the city but close to all major area attractions, Bayside Apartment Homes offers too many amenities to list. We have six unique floorplans and are confident we have exactly what you're looking for here! Take advantage of our community clubhouse and pool or cook in your open, updated kitchen. The options are endless so contact us and schedule a tour today!
Numerous reviews highlighted significant delays and failures in addressing maintenance requests, with many residents experiencing unresolved issues for extended periods.
Customer Service
Feedback indicates a lack of professionalism and responsiveness from the management and office staff, leading to frustration among tenants.
Living Conditions
Several reviews mentioned poor living conditions, including cleanliness issues upon move-in, pest infestations, and inadequate heating and cooling systems.
Staff Performance
While some maintenance staff received praise for their helpfulness, overall management and office staff were criticized for their lack of organization and support.
Community Environment
Residents reported issues with noise from neighbors and unsupervised children, contributing to an unpleasant living environment.
RH
Robb Hawse
5 days ago
5.0
Came in for a tour with Saundra. She is great, very knowledgeable and professional.
BW
Bernice Wallace
Dec 18, 2025
1.0
Lance the maintenance guy is great, friendly and does a great job.
YM
younes matoqu
Dec 10, 2025
1.0
Even if they will offer it for free don’t take it…. Worst customer service ever…. They are always under staffed, maintenance requests take forever, I’ve a HOLE in the sealing that supposed to be fixed a week ago however until now no one fixed it or reached back to me!!!!!! It’s freezing cold because of it…… btw that part fall down and ruined my clothes
LR
Lillyan Rohrig
Nov 21, 2025
1.0
I would not recommend renting here we lived here for 3 almost 4 years and it was terrible. Out of the almost 4 years we lived here our A/C worked for maybe 8 months. They never answered maintenance requests and when they did they sent teenage boys or grown men who don’t have an idea what they are doing. My mom almost had a heat stroke last summer our house was pushing 90° it took us going to the office and threatening to call abc news for them to incorrectly put in a window until. They put it in wrong and flooded half our living room causing water damage and mold in the living room (they never fixed that)
Heat did not work much while we lived there they brought us some raggedy small heaters that busted the breaker every time they were on.
Took them 2 weeks to get us a new washer when ours went out.
My closet light never worked the entire time we lived there.
They switched management probably 3-4 times since we been there and nothing ever got better. EVER!
The pool was closed more than it was open.
Kids are in the pool freely without an adult when in the lease it clearly states ALL CHILDREN must be accompanied by a parent.
Our balcony door never had a lock on it since the day we moved in
Our sink was constantly leaking and took them 2 years to fix.
Master bathroom had a terrible smoke smell coming through the walls.
Neighbors constantly loud and slamming doors all hours of night.
Needless to say. DONT RENT FROM HERE
AA
amer assaf
Nov 15, 2025
5.0
I’ve been here for over 4 years love the area the Management and the maintenance group are the best …