Staff Performance
Many customers praised the office staff, particularly Jessica, Karissa, and Tristina, for their helpfulness and friendliness during the leasing process.
Maintenance Issues
While some reviews highlighted prompt maintenance responses, others reported ongoing issues with repairs and poor communication regarding maintenance requests.
Community Environment
Several residents enjoyed the community atmosphere and events, noting that the grounds were well-kept and neighbors were friendly.
Management Concerns
Numerous reviews expressed dissatisfaction with management practices, including poor communication, perceived unfair charges, and a lack of responsiveness to tenant concerns.
Apartment Quality
Feedback varied on apartment conditions, with some residents appreciating renovations while others reported issues with cleanliness and maintenance upon move-in.