The maintenance team, particularly members like Forrest, Jeff, and Mason, received high praise for their quick response times and effective service.
Staff Friendliness
Customers consistently highlighted the helpfulness and friendliness of the office staff, especially Savannah and Kenyatta, making the leasing and move-in process enjoyable.
Community Issues
Several reviews pointed out ongoing issues with noise, safety concerns, and cleanliness in the community, indicating a need for improvement in these areas.
Management Changes
Feedback noted recent management changes that have led to improved customer service, but some residents expressed dissatisfaction with unresolved issues and overall community conditions.
Overall Satisfaction
While many residents enjoy living at The Baylor and appreciate the amenities, there are significant concerns regarding safety and management responsiveness that affect overall satisfaction.
MT
Makenzie T
Nov 17, 2025
1.0
Maintenance sucks. Never comes around. On top of this, 3 of the treadmills are broken in the gym, 2 of which have been broken for months. Can hardly even go to the gym, because everyone is there using treadmills which means you either have to sit and wait or not use them at all.
JD
James Dove
Nov 17, 2025
1.0
For those considering moving to the Baylor complexes, beware! Don't even think about coming here because they harass their residents constantly with inspections. Even if you just want to change your locks, they'll charge you. Their housekeeping and services are terrible. So be careful. I'm speaking from experience; I've lived here since 2020-2021.
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20 November 2025
That's what I was talking about. I recently received an email claiming I hadn't complied with pest control standards. That's false. I removed everything from the kitchen cabinets. I even filmed it. They did this to me last time to lie and say I hadn't complied with the standards. All this just to collect money. This complex terrorizes its tenants with unfounded accusations. For almost two years, they've been forcing tenants to pay for their own garbage buckets and put them out in front of their apartments, and then they complain that the premises are dirty. But it's you who caused the premises to become dirty. You make people pay for garbage you don't even collect. I take my own garbage to the bin. Today it's pest control fees, tomorrow it'll be garbage collection. In any case, you shouldn't try to stay here, you'll regret it, they'll make you suffer by making you pay.
KS
kara salisbury
Nov 12, 2025
5.0
Best maintenance tech ever! Always on time, super helpful, and truly cares about the residents. Goes above and beyond every single time!
SA
Stefany Amaya
Nov 12, 2025
5.0
Son muy eficientes en el momento del mantenimiento que uno solicite los felicitos por sus buenos servicios
CM
Chancelle Minkwe
Nov 2, 2025
1.0
I advise against this complex. I had a bad experience; they're expensive for absolutely nothing. They're overpriced, they increase the bills every month, and everything is constantly changing. They always want more. I sincerely advise against it, and here's why people never stay longer than a year: they keep paying their rent and get fed up.
The Baylor is located at 3995 S Hamilton Rd, Groveport, OH 43215, US.
What are the operating hours for The Baylor apartments?
The Baylor is open Monday through Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact The Baylor for apartment rental inquiries?
You can reach The Baylor by phone at +1 380-255-7031.
Where can I find more information about The Baylor apartments online?
Information about The Baylor apartments is available on their website at https://www.livethebaylor.com/ and on Facebook at https://www.facebook.com/117097481351015.
What type of business is The Baylor?
The Baylor is an apartment building and rental agency offering Groveport apartments for rent near Columbus, Ohio.
Are there convenience stores near The Baylor for quick shopping?
Yes, there are two Sheetz convenience stores nearby for retail and quick shopping needs.
What dining options are available near The Baylor apartments?
Near The Baylor, you can find several restaurants including KFC, SONIC Drive In, Wendy's, Bob Evans, Frisch's Big Boy, and Chipotle Mexican Grill for various fast food and dining options.
Is there a supermarket close to The Baylor for grocery shopping?
Yes, ALDI USA supermarket is nearby, offering grocery and liquor store services.
What automotive services are near The Baylor apartments?
Nearby automotive services include Moo Moo Express Car Wash, Valvoline Instant Oil Change, Ricart Ford, Quick Lane tire dealer and repair, Genesis of Groveport, Tint Ninja for window tinting, Executive Electronics, and Ricart Hyundai and Kia dealers with repair services.
Are there any nearby public services or recreational spots near The Baylor?
Yes, the Columbus Metropolitan Library is close by for public services and book resources, and Winchester Park offers apartment and condominium living options nearby.