Business Details
About
Apartment BuildingApartment Rental Agency
Location
Hours
Reviews
4.8
230 reviews
5 stars
213
4 stars
6
3 stars3
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff, particularly Chelsea and Sonja, received high praise for their friendliness, professionalism, and helpfulness during tours and throughout the leasing process.
Safety Concerns
Several reviews highlighted significant safety issues, including a lack of visible security presence and concerns about crime in the area, leading to feelings of unease among residents.
Maintenance Issues
While some residents reported quick responses to maintenance requests, others experienced delays and unresolved issues, indicating inconsistency in maintenance service.
Community Atmosphere
Many customers appreciated the welcoming community vibe and cleanliness of the property, with positive remarks about the amenities and overall living environment.
Management Criticism
Some reviews criticized management practices, particularly regarding perceived favoritism and unprofessional behavior from the property manager, which affected residents' experiences.
- MMMaria MendozaNov 15, 20255.0Thanks to Chelsea for her attention, it was an excellent experience. I'm very happy to have found this place, it's just what I was looking for.
- EHErnest HutchinsNov 15, 20255.0Staff was attentive, answering all of my questions pleasantly and with concise answers.
- RSRachel SemoninNov 13, 20255.0Easiest move-in process I’ve ever experienced! I visited the website, contacted property, completed application, got approved, received lease via email, signed and I received my keys -all within 24 hours of visiting the site! Thank You Stratton!
- JJjaredmitchemNov 13, 20255.0Chelsea was super informative and helpful! I would definitely recommend her and this company they definitely know what they are doing! So thankful
- MKMarie KendallNov 6, 20255.0Outstanding service! Chelsea was courteous, helpful, and made everything easy. I really appreciated her professionalism and positive attitude.
Frequently Asked Questions About The Stratton
What are the operating hours of The Stratton?
The Stratton is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Is The Stratton pet-friendly?
Yes, The Stratton offers pet-friendly apartments near Downtown Columbus, OH.
Where is The Stratton located?
The Stratton is located at 4441 Trabue Rd, Columbus, OH 43228, United States.
How can I contact The Stratton for inquiries?
You can reach The Stratton by phone at +1 380-255-7021 or visit their website at https://www.livethestratton.com/.
What type of business is The Stratton?
The Stratton is an apartment building and apartment rental agency.
Are there daycare services near The Stratton?
Yes, Hugs And Kisses Day Care, a preschool and home service provider, is located nearby, which may be convenient for families living at The Stratton.
Where can residents of The Stratton find fresh groceries nearby?
Amazon Fresh Pickup - West Columbus is a nearby retail location where residents can conveniently pick up fresh groceries.
What are some nearby dining options near The Stratton?
Ropp Shop Bakery is a nearby bakery offering fresh baked goods for residents and visitors near The Stratton.
If I live at The Stratton, where can I find medical and pharmacy services close by?
Nearby medical services include the American Red Cross Blood Donation Center, American Red Cross, CVS Health pharmacy, and KabaFusion which offers health and medical retail services.
Are there any fitness or recreational options near The Stratton?
Yes, Rock Solid Academy, a gym, is nearby and provides fitness options for residents of The Stratton.