The Griff

3.4
364 reviews

About

Apartment Rental AgencyApartment Building

Location

The Griff
1234 Steelwood Road, Columbus, OH
43212, United States

Hours

Reviews

3.4
364 reviews
5 stars
173
4 stars
43
3 stars
14
2 stars
15
1 star
119

What are people saying?

AI-generated from recent customer reviews

Noise Issues

Many residents reported significant noise disturbances, particularly from loud neighbors and frequent fire alarms, impacting their ability to sleep.

Management Concerns

Customers expressed dissatisfaction with management's responsiveness and handling of issues, including billing disputes and maintenance requests.

Amenities and Cleanliness

While some appreciated the amenities, many noted poor maintenance of common areas, including dirty hallways and unreliable trash services.

Staff Performance

The staff received mixed reviews; while some praised their friendliness and helpfulness, others reported unprofessional behavior and lack of support.

Value for Money

Several reviews indicated that the rent is high relative to the quality of the apartments and services provided, leading to a perception of poor value.
  • LL
    Loki Liu
    Dec 22, 2025
    5.0
    This apartment is really convenient for the OSU students and faculty. The environment is great and quiet.
  • JK
    Jade Kempton-Trainer
    Dec 8, 2025
    5.0
    I have loved my time at The Griff! The apartments are cost-friendly, which is really hard to find in a city like Columbus. Additionally, the units are spacious and the staff is INCREDIBLE! Anytime I have had any issues or questions, they answer in a timely manner and always do so with a smile on their face.
  • CH
    Claire Heverly
    Dec 7, 2025
    1.0
    Don’t live here unless you want to wake up at 3a to engine revving at least once a week
  • OG
    Owen Gray
    Dec 7, 2025
    1.0
    I live in the apartment right across from the Griff and one of their residents frequently tweaks off drugs and revs their car as loudly as possible at 3:00 in the morning. This literally goes on for hours. Despite many residents confronting this guy and calling the police (who never show up for anything) the Griff has done nothing to correct this behavior. I know for a fact he has been reported to the apartment complex many times and nothing has been done. If you are a medical student who has to wake up early for class or work stay far away from this place you will get no sleep.
  • ZZ
    zilu
    Nov 25, 2025
    1.0
    I have been charged with 250 dollars handover fees since I handed the keys back only 30mins later. But that’s because a staff member in the office told me that as long as I returned the keys on the same day, I’m still get charged 250 bucks which is unreasonable. I have handed before, but they asked the cleaning should be extremely spotless, so after get there guarantee I have went back and only taking a little extra time to clean before turning them in. The second is that some of the charges are still unreasonable. I only left a few small boxes, but I was charged $30, which seems excessive to me. Also, since I know the walls are repainted for every room anyway, I don’t think I should be charged $55 for painting — the wear and tear on the walls is just normal from living there. The worst is the delay in resolving this matter is due to the very slow response times to my emails — often taking around two months to receive a reply.

Frequently Asked Questions About The Griff

What is the full address of The Griff?

The Griff is located at 1234 Steelwood Road, Columbus, OH 43212, US.

What are the operating hours of The Griff?

The Griff operates Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.