Customers consistently praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Colt, Amy, and Carrie.
Maintenance Quality
The maintenance team received high marks for their promptness and efficiency in addressing issues, with Colt being frequently mentioned for his exceptional service.
Living Experience
Residents reported a positive living experience, noting the spacious apartments, cleanliness, and great amenities, contributing to a comfortable home environment.
Location and Amenities
The location of Lane Lofts is highly regarded, with easy access to nearby restaurants and campus, along with well-maintained amenities like the pool.
Management Issues
Some residents expressed dissatisfaction with management, citing issues with responsiveness and transparency, particularly regarding fees and maintenance requests.
GB
Gloria Bustamante
5 days ago
5.0
Maintence is wonderful and incredibly helpful! I’ll put a request in through the resident portal and BAM they showed up 10 minutes later!!!! Brett is awesome and great asset to the maintenance team. Bravo team!
MS
Mark Shentu
5 days ago
5.0
Nice and quick maintains!
WP
William Perdomo
6 days ago
5.0
The property is meticulously maintained, The staff in the Leasing office, lead by the Property Manager Carrie, is always welcoming and eager to assist. If you were in the need of an apartment, Lane Lofts would be where you started looking.
MA
Marta Aviles
6 days ago
5.0
Carrie in the leasing office is the greatest, very pleasant, knowledgeable & helpful. The maintenance here is great. The community is always clean and quiet and looks wonderful. Visit Lane Lofts for a tour!
JD
John D’Andrea
Nov 16, 2025
5.0
Our appointment with Carrie was exceptional. She did an excellent job of providing us with all relevant information regarding our apartment needs and answered all questions thoroughly. Highly recommended.
Lane Lofts is open Monday through Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
Where is Lane Lofts located?
Lane Lofts is located at 1399 W. Lane Ave, Columbus, OH 43221, USA.
How can I contact Lane Lofts for rental inquiries?
You can call Lane Lofts at +1 740-235-3702 for rental inquiries.
Does Lane Lofts have an online presence where I can learn more?
Yes, you can visit Lane Lofts' website at https://livelanelofts.com/ or check their Facebook page at https://www.facebook.com/107565012337852.
What type of apartments does Lane Lofts offer?
Lane Lofts offers brand-new upper Arlington apartments for rent.
Are there places to eat near Lane Lofts?
Yes, nearby dining options include Pizza Hut for pizza and Support Al restaurant.
What nearby places can I visit to grab coffee or books around Lane Lofts?
Close to Lane Lofts, you can enjoy coffee at Paris Baguette or browse books at Half Price Books bookstore.
Where can I manage my banking needs near Lane Lofts?
Chase Bank is nearby Lane Lofts and can assist you with your banking needs.
Are there pet-related services close to Lane Lofts?
Yes, pet owners can find Pet Supplies Plus for pet products and VIP Petcare Vaccination Clinic for pet healthcare near Lane Lofts.
Can I find real estate agents or property management services near Lane Lofts?
Several real estate agents and property management services are nearby, including Mary McMichael, Luca Mormina, Jennifer Kessel-White and Lauren Lucas with LKW Home Team, and John Pashaj Realty at Keller Williams Classic Properties.