Frequent complaints about poor management, lack of communication, and unresponsiveness to tenant concerns.
Maintenance Problems
Numerous reports of slow maintenance responses and unresolved issues, including mold, broken appliances, and heating problems.
Cleanliness and Safety
Concerns about unsanitary conditions, overflowing trash, and security issues, including package theft and car break-ins.
Mixed Resident Experiences
While some residents praise the new management and improvements, many express dissatisfaction with the overall living conditions and management changes.
Amenities and Location
Positive feedback on amenities like pools and gym, but complaints about maintenance and cleanliness of these facilities.
LR
laci riley
Oct 28, 2025
1.0
If I could give this place negative stars, I would do not move in here. I lived with black mold in my bents for a year, and they refused to do anything about it. The washer and dryer were constantly broken. The dumpster was constantly overflowing with trash it would be weeks before they would clean it out. It is a literal disgusting apartment complex management does not communicate whatsoever with their tenants. Overall trash would not recommend to anyone unless you hate your life and you wanna hate it even more. This is the worst place that you can move in. It’s not even cheap considering everything that they tack on for all the hidden fees and it’s disgusting. They don’t fix things and getting a hold of management it’s next to impossible even if you go in office plus your packages will go missing constantly all of the time do not recommend at all. Their maintenance themselves that own the apartment told us that we had black mold, and it was on our windows and in the vents, and an HVAC technician came out and confirmed that it was black mold along with our personal testing kit. We spoke with their lawyer and they just kept passing us around and wouldn’t answer any of us and they basically said it was invalid because it was a at home testing kit, but it wasn’t. It was their HVAC technician that came out and told us it was black mold.
GG
Grace Garner
Aug 27, 2025
1.0
0/10 do not recommend living here! Washer and dryer were both broken for the first few months of living here, lost heat and water TWICE during the winter with no cost off of rent despite the apartment being unlivable. Both pools had leaks and were closed for the beginning of summer with one being out of commission until mid July and now the cherry on top is we have MOLD growing in our vents. This place is truly disgusting and not worth the “cheap” rent that isn’t even cheap given all of the hidden fees and community utilities that cost my roommate and I an extra EACH $100 or so a month ! if you’re considering living here, do not do it :)
AA
Ahmed A
Aug 16, 2025
5.0
Honestly, there is a lot of exaggeration in some past reviews. I've lived here for two years now and have also gone through the multiple management companies stated in prior reviews. Yes, the previous management teams were pretty bad and did not do their jobs.
HOWEVER, this new management team is on top of everything so far. They've worked with me regarding my lease, re-vamped the resident portal, had maintenance teams to my apartment quickly, and got two massive dumpsters to assist with trash during move-in/move-out periods. Special shoutout to Dena who works at the leasing office and has been great from start to finish. Extremely helpful and welcoming, and has helped me with any problems I've had.
I've never had an issue with my plumbing or A/C like others have stated. In my two years of living here, only one car was broken into and it was addressed the next morning. The picture with the tires off of a truck was in relation to a tenant fixing his own truck. This property is not in a bad area, and the current management team is working hard to make sure tenants are happy. I'm happy :)
SP
Sadie Porchowsky
Jul 28, 2025
5.0
When it comes to maintenance, Forrest is the best! Super quick to respond and always does great work. It’s such a relief knowing things will be fixed fast and done right.
AF
Austin Farm
Jul 18, 2025
5.0
Comparing to the last maintenance team, the new maintenance team at Grandview Apartments is a significant improvement! Frank H went above and beyond with our AC, even providing a window unit until a vendor fixed it. Forest S quickly installed a new toilet handle. Their efficiency and dedication are making a huge, positive difference here!
Frequently Asked Questions About Grandview Apartments
What is the address of Grandview Apartments?
Grandview Apartments is located at 1717 Canvasback Lane, Columbus, OH 43215, USA.
What are the opening hours of Grandview Apartments?
Grandview Apartments is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 5:00 PM. It is closed on Sunday.
Is Grandview Apartments open on Sundays?
No, Grandview Apartments is closed on Sundays.
How can I contact Grandview Apartments by phone?
You can contact Grandview Apartments by calling +1 614-486-0023.
Where can I find more information about Grandview Apartments online?
More information about Grandview Apartments is available on their website at https://www.columbusgrandviewapts.com/
What type of business is Grandview Apartments?
Grandview Apartments is an Apartment Rental Agency and Apartment Building providing rental housing in Columbus, Ohio.
Are there any banking services near Grandview Apartments?
Yes, Associated Bank is nearby, offering financial services and banking options for residents and visitors.
Which local spots near Grandview Apartments offer fitness or recreational activities?
The Guild Athletic Club, located nearby, is a gym and sports and recreation venue where residents can engage in fitness activities.
What community organizations are accessible from Grandview Apartments?
Community Housing Network and Girl Scouts of Ohio's Heartland are nearby, providing community services and youth programs that residents might find beneficial.
Where can residents of Grandview Apartments find automotive services nearby?
Residents can access automotive services at Kelli's Auto Sales, Advance Auto Parts, AAA Car Care Plus: Grandview, and Sunoco gas stations located near the apartments.