Gateway Lofts Centerville

4.7
327 reviews

About

Apartment BuildingApartment Rental Agency

Location

Gateway Lofts Centerville
701 E Alex Bell Road, Centerville, OH
45459, United States

Hours

Reviews

4.7
327 reviews
5 stars
285
4 stars
14
3 stars
5
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Maintenance

The maintenance team is highly praised for their quick response times and effective service, with many residents expressing appreciation for their professionalism and friendliness.

Staff Hospitality

Staff members, particularly in the leasing office, are frequently described as friendly, knowledgeable, and accommodating, enhancing the overall experience for residents.

Community Atmosphere

The property is noted for its clean, well-maintained environment and peaceful atmosphere, making it a desirable place to live.

Lease and Pricing Issues

Some residents expressed dissatisfaction with lease negotiations and pricing increases, particularly regarding unexpected fees and rent hikes.

Amenities

Residents enjoy the amenities offered, such as the pool and gym, although access can sometimes be limited due to high demand.
  • HK
    Hailey Kunzelman
    6 days ago
    5.0
    Clay with maintenance was very kind and easy to work with. He offered to fix things that I didn't even ask to have fixed! The maintenance team also has wonderful response times and will be out either same day or next.
  • JJ
    Julia
    Nov 17, 2025
    5.0
    I’ve had an amazing experience with the maintenance team here! They always go above and beyond, and I’ve never had to wait long for anything to be fixed. A special shout-out to Clay he is outstanding! He’s efficient, friendly, and truly takes pride in his work. Every time he comes by, he makes sure the job is done right and that I’m completely taken care of. So grateful for the team here!
  • BM
    Bri Miller
    Nov 14, 2025
    5.0
    Clay and David with the Gateway Lofts Maintenance Team were incredibly helpful! Their response was prompt and professional, they were very friendly, and they addressed my concerns, and resolved the problem thoroughly. Cannot recommend them and Gateway enough!
  • CT
    Camya Thomas
    Nov 8, 2025
    1.0
    For trash to be valet and charged to rent monthly it is missed numerous days out of the weeks and now there is large rodents. Yesterday it was a raccoon today it’s a possum! Don’t charge a trash fee if your not gonna pick it up!
  • CB
    Christian Bermick
    Oct 30, 2025
    1.0
    We have a one-year lease that expires 10/31/2025 and need to extend it two months in order to finish a degree and then move to North Carolina. The price for the additional two months went up $1,000.00 per month. I called to discuss this and they were unwilling to negotiate at all. Be very aware of this if you will be in a similar situation.

Frequently Asked Questions About Gateway Lofts Centerville

What types of apartments are available at Gateway Lofts Centerville?

Gateway Lofts Centerville offers pet-friendly 1 and 2-bedroom apartments in Centerville.

What are the operating hours for Gateway Lofts Centerville?

The apartments are open Monday through Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.