Trinity Towers

3.9
187 reviews

About

Apartment Building
Enjoy a lifestyle you deserve, with the service you desire. These spacious suites are designed with your needs in mind including a complimentary membership to Bedford Heights Recreation Center, just around the corner. In addition to having easy access to freeways, shopping, restaurants, and the Metro-Park system, you can expect to be impressed by our spacious, newly remodeled suites, which include all new features. Enjoy superior apartment living with on-site same-day maintenance service. For your added convenience, we offer online rental payment and maintenance requests. Come visit Trinity Towers today and we know you will agree... We are just what you are looking for.

Location

Trinity Towers
25000 Rockside Rd, Bedford Heights, OH
44146, United States

Hours

Reviews

3.9
187 reviews
5 stars
115
4 stars
18
3 stars
12
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the leasing agents, particularly Shauna and Rachel, for their professionalism and helpfulness during the leasing process.

Maintenance Issues

Several reviews highlighted ongoing maintenance problems, particularly with laundry facilities and heating, leading to dissatisfaction among residents.

Safety Concerns

Some customers expressed serious safety concerns regarding the lack of security cameras and incidents of unauthorized access to apartments.

Cleanliness and Upkeep

While some residents appreciated the cleanliness of the property, others reported issues with trash and maintenance of common areas.

Mixed Experiences

Overall, experiences varied widely, with some residents enjoying their time at Trinity Towers while others reported significant issues with management and living conditions.
  • HH
    Honey
    Dec 19, 2025
    5.0
    Just finished signing my paperwork and got my keys! My 2 bedroom 1.5 bath is BEAUTIFUL! And even more amazing was my leasing agent Shauna. She made my transition super smooth and worry free! Thank you so much!
  • LS
    LASSINA SYLLA
    Dec 16, 2025
    5.0
    I appreciated the conversation with Shauna she has helped me move in on Friday
  • SM
    Shawn McWilliams
    Dec 11, 2025
    1.0
    The only way I can describe this place is if you have ever seen the original Candyman movie. It is unsafe and creepy. The property isn’t on camera, which is unacceptable. No one should be able to move 2’ without being on at least 2 cameras at all times. It must be terrifying for those who provide public services.
  • DL
    Daeshawnaye Lewis
    Nov 21, 2025
    1.0
    I gave this apartment complex a five star when I first moved in and I’ve only been staying there 5 MONTHS. Ever since I moved out, they have been heavily charging me with carpet cleaning, and three hours of bag removal!!? I’ve had 4 people of my OWN MOVING CREW to MOVE all of my furniture and bags out. So what exactly did the apartment complex had to move out of the unit? It makes no sense to why I’m being charged so much money. Good luck after you move out they will charge you hell of money just to overly deep clean their units!! I will not recommend because now they have put it on my CREDIT!! REPLY BELOW: There was no carpet damage or spots or burn stains. Past residents below have reported that they were overly charged as well when they moved out. I’m not the only one!! I’ve owed back rent, but it’s no way that there were three hours of BAG removal!! I have photos of the unit!!! I owe thousands of extra dollars from moving out that’s not right regardless! Good luck renting!
  • HA
    Heaven Algaleel
    Nov 20, 2025
    5.0
    We are happy to begin our journey with trinity towers. The leasing office is very nice and took there time to help me answer all my questions and concerns. My leasing agent Shauna was professional and sweet also very patient with me… thank you guys for this opportunity and I would recommend to anyone

Frequently Asked Questions About Trinity Towers

What are the office hours for leasing at Trinity Towers?

Trinity Towers' leasing office is open Monday, Wednesday, and Friday from 9:00 AM to 5:30 PM, and Tuesday and Thursday from 9:00 AM to 6:00 PM. It is closed on weekends.

Where is Trinity Towers located?

Trinity Towers is located at 25000 Rockside Rd, Bedford Heights, OH 44146, United States.