Business Details
About
Apartment Rental Agency
Indulge in the epitome of refined living with our thoughtfully curated apartment homes. Whether you opt for our one or two bedroom apartments or explore our two or three bedroom townhomes for rent
Details
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
272 reviews
5 stars
154
4 stars
42
3 stars
24
2 stars
14
1 star
38
What are people saying?
AI-generated from recent customer reviews
Maintenance Response
Maintenance staff are generally praised for their quick response times and friendly demeanor, although some issues remain unresolved.
Staff Attitude
The office staff is often described as friendly and helpful, but there are complaints about rudeness and lack of responsiveness.
Cleanliness Issues
Several reviews mention cleanliness problems, particularly in common areas and garbage disposal locations.
Noise Complaints
Noise from neighbors is a common issue, with many residents reporting disturbances from loud upstairs neighbors.
Parking Problems
Parking is frequently cited as a significant issue, with complaints about insufficient spaces and illegal parking.
- CNCassie Nicole2 days ago1.0Uncanny amount of issues I didn't sign up for when I signed the lease. Praying we get the early lease break with no penalty. So we can move on
- COChase Orvin2 days ago1.0BEWARE 10$ GIFTCARD INCENTIVE TO BURY ISSUES. Mold on roof. Carpet beetle infestation, which i have sensitivities to larvae causing my neck to break out in bumps. Broken Dryer Door. Dryer Draining issue which hasn't let us dry our clothes or delayed it. All of which we've put work orders in for and have yet to solve any of the problems. Just a nice heads up.
- LSLaura Shanahan4 days ago5.0I had 3 requests put in to maintenance. One was high priority, 2 were not. The next day all of my issues were fixed. The maintenance men did all the work with professionalism. They left my apartment clean and in way better shape than when they got here. Thank you so much.
- BFBarbara FlemingNov 12, 20251.0This place is a honeypot. Great rent price. Brighton schools. Good space. However lack of natural light, carpet beetles/pests/spiders. Mold. Lousy Maintenance And no parking or good amenities on top of the fact they will add 100$ to your rent every year makes this a place not to stay long term. Red flags everywhere with people moving in and out constantly because Noone stays for the reasons stated above. Called to decline the renewal and no pushback or offers to negotiate. Pathetic place of an apartment complex.
- CAchristine arenaNov 1, 20251.0Nobody came and nothing was done. The plumbing is still not working properly. The sulfur smell when running the washer is still occurring gurgling out of the bathtub
Frequently Asked Questions About Greystone Apartments
What types of apartments and townhomes are available at Greystone Apartments?
Greystone Apartments offers thoughtfully curated one or two bedroom apartments and two or three bedroom townhomes for rent.
Where is Greystone Apartments located?
Greystone Apartments is located at 177 Greystone Ln, #14, Rochester, NY 14618, USA.
What are the office hours for Greystone Apartments?
The office hours are Monday 9am-5pm, Tuesday 9am-7pm, Wednesday 9am-5pm, Thursday 9am-7am (likely a typo, probably 9pm), Friday 9am-5pm, Saturday 9am-5pm, and closed on Sunday.
Is Greystone Apartments pet-friendly?
Yes, Greystone Apartments welcomes dogs and also features a dog park on the premises.
Does Greystone Apartments have wheelchair accessible facilities?
Yes, Greystone Apartments has wheelchair accessible entrances and restrooms.
Is there free parking available at Greystone Apartments?
Yes, Greystone Apartments offers a free parking lot for its residents and visitors.
How can I contact Greystone Apartments?
You can reach Greystone Apartments by phone at +1 585-634-2183 or fax at +1 585-473-3426. Their website is http://www.GreystoneBrighton.com and Facebook page at https://www.facebook.com/GreystoneRochApts.
What nearby services are available around Greystone Apartments?
Nearby services include Data Ethics LLC (professional services and computer hardware), Ferals and Kittens and Cats Oh My (charity organization), Unity Chemical Dependency Clinic (hospital), and Brighton Dental Care (dentist).
Are there nearby real estate agents for moving or housing assistance near Greystone Apartments?
Yes, there are multiple real estate agents nearby including DiLaura Homes, The Nia Jones Experience, Sharon Randall, Lorraine Kane Real Estate, and more.
What facilities or health services are conveniently close to Greystone Apartments?
Near Greystone Apartments you can find Unity Chemical Dependency Clinic, Brighton Dental Care, and chiropractic services like Dr. Desiree Smith, providing accessible health care options.