Indulge in the epitome of refined living with our thoughtfully curated apartment homes. Whether you opt for our one or two bedroom apartments or explore our two or three bedroom townhomes for rent
Numerous reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues such as mold, pests, and broken appliances.
Staff Performance
While some customers praised the friendliness and professionalism of the staff, others reported poor communication and unhelpfulness from the leasing office.
Noise Complaints
Several residents expressed dissatisfaction with noise levels from neighbors, indicating thin walls and disruptive sounds as significant issues.
Cleanliness Concerns
Customers noted issues with cleanliness in common areas, including garbage disposal and maintenance of shared facilities.
Rent Increases
Multiple reviews mentioned annual rent increases and dissatisfaction with the value received for the price paid.
DR
Dezaray Roundtree
2 days ago
5.0
They are good even when you are late with rent they definitely accommodate you and don’t just kick you out 🙏🏾
JV
Jacobsmithson.jk@gmail.com viaestvita
2 days ago
5.0
I am really satisfied with attention and service provided by the Greystone Apartments management.
AA
arima arner
6 days ago
5.0
Friendly and kind.
LK
Lara Kaner
Dec 12, 2025
4.0
Maintenance personal was great, but microwave we got was previously used.
Frequently Asked Questions About Greystone Apartments
What types of apartments and townhomes are available at Greystone Apartments?
Greystone Apartments offers thoughtfully curated one or two bedroom apartments and two or three bedroom townhomes for rent.
Where is Greystone Apartments located?
Greystone Apartments is located at 177 Greystone Ln, #14, Rochester, NY 14618, USA.
What are the office hours for Greystone Apartments?
The office hours are Monday 9am-5pm, Tuesday 9am-7pm, Wednesday 9am-5pm, Thursday 9am-7am (likely a typo, probably 9pm), Friday 9am-5pm, Saturday 9am-5pm, and closed on Sunday.
Is Greystone Apartments pet-friendly?
Yes, Greystone Apartments welcomes dogs and also features a dog park on the premises.
Does Greystone Apartments have wheelchair accessible facilities?
Yes, Greystone Apartments has wheelchair accessible entrances and restrooms.
Is there free parking available at Greystone Apartments?
Yes, Greystone Apartments offers a free parking lot for its residents and visitors.
How can I contact Greystone Apartments?
You can reach Greystone Apartments by phone at +1 585-634-2183 or fax at +1 585-473-3426. Their website is http://www.GreystoneBrighton.com and Facebook page at https://www.facebook.com/GreystoneRochApts.
What nearby services are available around Greystone Apartments?
Nearby services include Data Ethics LLC (professional services and computer hardware), Ferals and Kittens and Cats Oh My (charity organization), Unity Chemical Dependency Clinic (hospital), and Brighton Dental Care (dentist).
Are there nearby real estate agents for moving or housing assistance near Greystone Apartments?
Yes, there are multiple real estate agents nearby including DiLaura Homes, The Nia Jones Experience, Sharon Randall, Lorraine Kane Real Estate, and more.
What facilities or health services are conveniently close to Greystone Apartments?
Near Greystone Apartments you can find Unity Chemical Dependency Clinic, Brighton Dental Care, and chiropractic services like Dr. Desiree Smith, providing accessible health care options.