Our team of mortgage experts at Citizens is committed to helping customers find the home loan solution that’s right for them. Citizens is one of the nation’s oldest and largest financial institutions, with a nearly 200-year history of serving customers and communities. Whatever your mortgage needs—buying a home, building a home, or refinancing an existing mortgage—we’ll provide answers and insights to guide you through the process, from application to closing.
Highly recommend Shaleen and her team. We had the best experience working with her. Always on top of everything and always getting back to us asap. Made our experience buying a house so much better.
VL
Victoria Leavitt
5 days ago
5.0
Shaleen is a consummate professional. Efficient, competent, communicative, friendly, and reliable, she made our whole process from start to finish as easy as it could be. She is literally available all the time and ready to help with every aspect of securing a mortgage. We unreservedly recommend her.
LC
Laura Camaj
Nov 13, 2025
5.0
Lovely experience. They answered all my questions and helped me through every step.
EA
Elina Achaibar
Oct 20, 2025
5.0
Shaleen and her team were extremely proactive and knowledgeable throughout my entire process of obtaining a loan with Citizens. I would definitely recommend her to anyone looking for great communication and transparency in this process!
SA
Sharon Achaibar
Oct 18, 2025
5.0
I approached Citizens Bank as my first choice for a residential mortgage since my prior experience was seamless and exceptional. Once again, Citizens delivered - Shaleen kept us informed along the way and worked expeditiously with her team to close our loan in less than 2 weeks. This is exceptional in the mortgage industry. I look forward with working with Shaleen again. She was honest and transperant.
What services does Shaleen Mahtani at Citizens provide?
Shaleen Mahtani offers mortgage expertise including home buying loans, construction loans, refinancing, FHA loans, veterans mortgages, and home equity loans.
Where is Shaleen Mahtani's office located?
The office is located at 437 Madison Ave., 18th Floor, New York, NY 10022, United States.
What are the regular business hours for Shaleen Mahtani's office?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends.
Is it possible to arrange an appointment outside regular hours?
Yes, appointments can be made outside regular hours by arrangement (Or By Appointment).
How can I contact Shaleen Mahtani for mortgage questions?
You can reach Shaleen Mahtani by phone at +1 201-745-3426 or via email at shaleen.mahtani@citizensbank.com.
Does Shaleen Mahtani have an online presence where I can get more information?
Yes, more details can be found on the website: https://lo.citizensbank.com/ny/new-york/shaleen-mahtani.
Which nearby financial services could I visit along with Shaleen Mahtani's office?
Nearby financial services include Medallion Financial Corporation, Maria Esposito, and Jamarr B. Lewis - Citizens, Home Mortgage, providing options for loans and mortgage brokering.
Are there legal services near Shaleen Mahtani's office if I need mortgage-related legal advice?
Yes, legal services nearby include Gleason Koatz & Qubain, Guzov, Abend & Silber PLLC, and Kekst CNC which could assist with mortgage-related legal matters.
What nearby banks and ATMs are accessible for transactions around Shaleen Mahtani's location?
Nearby banks and ATMs include Santander Bank ATM, Wells Fargo Bank, Vincent Monteleone, and Amerant Bank for customer convenience.
Are there any nearby places to visit for gifts or refreshments before or after my mortgage consultation?
Yes, Madison Avenue Florist provides flowers and gifts nearby, and Miami Food Machine Truck offers food options in the area to enjoy before or after your visit.