Engel & Völkers Lake Placid Real Estate

Reviews

• RJ

  Renee Jardine

  Feb 22, 2023
  5.0
  If I could give a thousand stars I would. Caitlyn was our agent and we did not find a house in original set location at our choice. We were moving from Fl or NY so it was a tedious process. Caitlyn stayed on top of our transaction and answered all of our questions promptly. She went way above and beyond and never got frustrated with our questions about the NY real estate market. It’s very different from FL. We also had a survey question after the closing where most agents would not return a call she did straight away and found all of the info so we could rest assured. She is exactly what a caring informed and professional agent should be.
• PL

  Pamela Landes

  Aug 31, 2021
  5.0
  Deb Lennon was referred to us by our real estate agent and neighbor in Northern Virginia. She went above and beyond in helping us to find a temporary place to live and eventually a home to build. She was very patient with us especially in this sellers' market. She spent time figuring out what the "must have" features of our final home would be and then narrowed the search with us to meet our needs. We really appreciated her help in figuring out a strategy for dealing with the tough market and finding a home with a view of a lake or mountains. I would recommend Deb to anyone who is looking for very specific requirements and needs patience to find their home.
• CF

  Corey Folta

  Feb 17, 2021
  5.0
  Very professional group of people. Great marketing ideas.
• HS

  Harold Schmidt

  Jan 22, 2021
  5.0
  During my lifetime we have bought and sold a number of properties around the country. The level of knowledge, professionalism and follow up by Colleen is unmatched. Even post closing Colleen did some detailed research for me without question. Her rating is 5 star plus.
• KE

  Karen Eng Ehee

  Sep 16, 2019
  2.0
  We had a very mixed experience with renting a house through this agency. We were charged $500 on our credit card for a security deposit. I was told the deposit has to be made by check, hence I had to give a $500 check and they would refund my credit card. The agent said she should not have charged the security deposit on my card when she made the reservation, and emailed me a statement indicating the refund went through. I found out a few weeks later that we were not actually credited the initial $500 amount refunded on our credit card nor did we receive the refund check for the other $500 in the mail more than two weeks after we checked out. Our bills were due, and these people did not answer emails or return phone calls. Luckily, I had previously rented the property via airbnb, so could message the owner to let her know the trouble i was having with this management company. Of course she felt terrible about the whole thing, and contacted Engel and Volker on my behalf. That's when they responded to me. I finally got my $1000 in security deposit 3 weeks after I checked out and many phone calls. Other than this, they were responsive during our stay when we found that the tv remote batteries were dead. They also called to say I left my hairdryer and some kids clothing there, and arranged to have to shipped to my home.

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