Veno Properties is a local, family-owned property management company helping Albany Capital Region property owners rent, maintain, and service their residential and commercial properties. Whether you're an accidental landlord or a seasoned multi-family investor, we are here to take the stress out of rental property ownership and help to maximize our clients' property investment returns.
Gilda received praise for her responsiveness and helpfulness during the leasing process, while some reviews criticized the overall communication from the management team.
Maintenance Issues
Several customers reported delays and poor quality in maintenance responses, with some experiencing unresolved issues for extended periods.
Customer Service
While many tenants appreciated the professionalism and care from staff like Gilda, others reported rude interactions and a lack of support from the management team.
Property Management
Feedback varied significantly, with some praising Veno Properties for effective management and responsiveness, while others described them as negligent and unprofessional.
Fees and Charges
Multiple reviews highlighted concerns about hidden fees and charges that were not clearly communicated, leading to dissatisfaction among tenants.
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Brittany Robinson
Sep 5, 2025
5.0
My partner and I recently moved in and the process was relatively simple with reliable communication from our property manager Gilda. Additionally, Veno Properties has been quick to send maintenance repairs for items such as the stove and dryer.
KV
Karen Vogler
Aug 14, 2025
5.0
Dennis was punctual, friendly, and performed his duties expertly and with pleasure. He fixed our floor perfectly.
AM
Abby McCarthy
Aug 4, 2025
5.0
Dennis came to our apartment to fix our bedroom door. After arrival he was kind and thorough making sure it was perfect!
DM
Devan Martinez
Jul 30, 2025
1.0
Worst agency I've ever had to deal with. No one should rent from these slumlords but at times we have to do what we need to do. So as a warning to any potential renters take pictures of the place before you move in as they will charge you for their own mistakes and claim you caused it, any heating or cooling issues you basically suffer with because they won't pay for it to actually be fixed, oh and be Karen's about everything otherwise they claim it's your fault for not badgering them about it. They will also claim you never submitted a work ticket or they will claim it was handled when no one ever comes by.
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Felicia A.
Jul 30, 2025
1.0
these people have a lot of nerve. adding miscellaneous fees to the rent under the guise of residential benefits but can barely get back to us about maintaining requests. they are being greedy and increasing rent while absolving themselves of most responsibility that comes with managing a property. i personally would avoid veno at all costs if possible.
edit: the washing machine is not the only maintenance request that we’ve submitted that has gone unresolved. there have been a few requests that have gone unaddressed or we had to constantly pester you for something to be done. and the washing machine request was not just about the machine “not removing stains”; we would wash our clothes and find new black/grey stains on our clothes that weren’t there prior to washing (and i’m pretty sure my roommate included those pictures in the maintenance request)
secondly my issue is not with the rent increase but the fact that the offer did not match what we would actually be paying; that should’ve been advertised with the renewal offer. and this “benefit package” is an arbitrary charge because there has been no benefit since you guys took over. snow was not once removed during the winter, it took weeks before someone came to take care of the very overgrown grass in the front, and again, we have to constantly call in order to have issues addressed. lastly, do not lie and say you’ve called and left a message to address my concerns when in reality no one called and the email that was sent disregarded my concerns completely.
Veno Properties offers property management services helping Albany Capital Region property owners rent, maintain, and service their residential and commercial properties.
What are the business hours of Veno Properties?
Veno Properties is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturday and Sunday.
Where is Veno Properties located?
Veno Properties is located at 1 Barney Rd, Clifton Park, NY 12065, USA.
How can I contact Veno Properties for support?
You can contact Veno Properties via phone at +1 518-400-0706 or email at support@venoproperties.com.
Is Veno Properties a women-owned business?
Yes, Veno Properties is a women-owned family business.
What social media platforms is Veno Properties active on?
Veno Properties can be found on Facebook at https://www.facebook.com/111309356198448 and on Instagram with the handle @venoproperties.
How can someone visiting Veno Properties enjoy nearby leisure activities?
Visitors can enjoy recreational activities nearby such as golfing at Barney Road Golf Course, swimming at Clifton Park Town Pools, or relaxing at Barney Road Pool.
Are there any fitness facilities near Veno Properties?
Yes, Genesis Gym and Leg Up On Fitness are local fitness centers near Veno Properties where customers can work out or attend fitness classes.
If I need home services near Veno Properties, what options are available?
Nearby home service providers include Mr. Handyman of Saratoga Springs - Clifton Park for handyman services, Capital Gutters for contractor needs, and Albany Mechanical Services Inc for HVAC services.
What nearby local businesses could a customer visit before or after seeing Veno Properties?
Customers might visit places like The Yoga Lily for yoga classes, Cassandra McKenna Permanent Makeup for beauty services, or Top Shelf Catering and Banquets for catering needs.