Veno Properties

4.3
132 reviews

About

Property Management CompanyCommercial Real Estate AgencyReal Estate AgencyReal Estate Agents & Brokers
Veno Properties is a local, family-owned property management company helping Albany Capital Region property owners rent, maintain, and service their residential and commercial properties. Whether you're an accidental landlord or a seasoned multi-family investor, we are here to take the stress out of rental property ownership and help to maximize our clients' property investment returns.

Location

Veno Properties
1 Barney Rd, Clifton Park, NY
12065, United States

Hours

Reviews

4.3
132 reviews
5 stars
105
4 stars
4
3 stars
1
2 stars
2
1 star
20

What are people saying?

AI-generated from recent customer reviews

Communication

Gilda received praise for her responsiveness and helpfulness during the leasing process, while some reviews criticized the overall communication from the management team.

Maintenance Issues

Several customers reported delays and poor quality in maintenance responses, with some experiencing unresolved issues for extended periods.

Customer Service

While many tenants appreciated the professionalism and care from staff like Gilda, others reported rude interactions and a lack of support from the management team.

Property Management

Feedback varied significantly, with some praising Veno Properties for effective management and responsiveness, while others described them as negligent and unprofessional.

Fees and Charges

Multiple reviews highlighted concerns about hidden fees and charges that were not clearly communicated, leading to dissatisfaction among tenants.
  • BR
    Brittany Robinson
    Sep 5, 2025
    5.0
    My partner and I recently moved in and the process was relatively simple with reliable communication from our property manager Gilda. Additionally, Veno Properties has been quick to send maintenance repairs for items such as the stove and dryer.
  • KV
    Karen Vogler
    Aug 14, 2025
    5.0
    Dennis was punctual, friendly, and performed his duties expertly and with pleasure. He fixed our floor perfectly.
  • AM
    Abby McCarthy
    Aug 4, 2025
    5.0
    Dennis came to our apartment to fix our bedroom door. After arrival he was kind and thorough making sure it was perfect!
  • DM
    Devan Martinez
    Jul 30, 2025
    1.0
    Worst agency I've ever had to deal with. No one should rent from these slumlords but at times we have to do what we need to do. So as a warning to any potential renters take pictures of the place before you move in as they will charge you for their own mistakes and claim you caused it, any heating or cooling issues you basically suffer with because they won't pay for it to actually be fixed, oh and be Karen's about everything otherwise they claim it's your fault for not badgering them about it. They will also claim you never submitted a work ticket or they will claim it was handled when no one ever comes by.
  • FA
    Felicia A.
    Jul 30, 2025
    1.0
    these people have a lot of nerve. adding miscellaneous fees to the rent under the guise of residential benefits but can barely get back to us about maintaining requests. they are being greedy and increasing rent while absolving themselves of most responsibility that comes with managing a property. i personally would avoid veno at all costs if possible. edit: the washing machine is not the only maintenance request that we’ve submitted that has gone unresolved. there have been a few requests that have gone unaddressed or we had to constantly pester you for something to be done. and the washing machine request was not just about the machine “not removing stains”; we would wash our clothes and find new black/grey stains on our clothes that weren’t there prior to washing (and i’m pretty sure my roommate included those pictures in the maintenance request) secondly my issue is not with the rent increase but the fact that the offer did not match what we would actually be paying; that should’ve been advertised with the renewal offer. and this “benefit package” is an arbitrary charge because there has been no benefit since you guys took over. snow was not once removed during the winter, it took weeks before someone came to take care of the very overgrown grass in the front, and again, we have to constantly call in order to have issues addressed. lastly, do not lie and say you’ve called and left a message to address my concerns when in reality no one called and the email that was sent disregarded my concerns completely.

Frequently Asked Questions About Veno Properties

What services does Veno Properties provide?

Veno Properties offers property management services helping Albany Capital Region property owners rent, maintain, and service their residential and commercial properties.

What are the business hours of Veno Properties?

Veno Properties is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturday and Sunday.