First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Do not work with Sylvia Jurgenson as your mortgage banker. My closing was completely botched and both myself and my parents wasted a half day attempting to close and she was completely unavailable/unresponsive during closing. Ultimately there were issues with the paperwork that she messed up and as a direct result we were unable to close. Her "35 years" of experience mean nothing as basic concepts of interest and standard paperwork are lost on her. My closing was pushed out a week where I needed to take another half day to go back and try to close again. Additionally there was additional interest accrued on the old mortgage/new mortgage because it was not paid off on the original date that I am now directly responsible for paying because of this lack of professionalism. She was even so stubborn as to argue and deny that it cost us more to close a week later and refused to acknowledge her fault in the entire ordeal. STAY AWAY.
What type of financial services does First Citizens Bank at 8510 Colonnade Center Dr offer?
First Citizens Bank offers general banking services, commercial banking, innovation banking for businesses, wealth management, and a nationwide direct bank.
Where is the First Citizens Bank branch located in Raleigh?
The branch is located at 8510 Colonnade Center Dr, Raleigh, NC 27615, USA.
What are the primary phone numbers to contact Sylvia Jurgensen at First Citizens Bank?
You can contact Sylvia Jurgensen at +1 919-716-8933 (main/local) or +1 919-280-7025 (mobile).
What are the holiday hours for the First Citizens Bank branch at 8510 Colonnade Center Dr?
The branch is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Who can I email for inquiries related to First Citizens Bank at this location?
You can email Sylvia Jurgensen directly at sylvia.jurgensen@firstcitizens.com for assistance.
What categories of services does First Citizens Bank provide at this branch?
Services include general banking, commercial mortgage lending, and banking services listed under categories such as First Citizens Bank, Commercial Mortgage Lender, and 银行 (bank).
Are there mortgage brokers near the First Citizens Bank branch at 8510 Colonnade Center Dr?
Yes, nearby mortgage brokers include Chuck Griswold, Kimberly Bergeron, Gail Carr, Rob Watt, Bill Duff, Erik Taylor, Allison E Cadmus, and Joanna Warrick.
What nearby shopping centers or grocery stores are close to First Citizens Bank?
Market at Colonnade Center is a nearby shopping center and grocery store, convenient for shopping before or after banking visits.
Are there healthcare or wellness services near 8510 Colonnade Center Dr?
Yes, nearby healthcare and wellness options include The Joint Chiropractic, Colonnade Dental, and Bella Nail Spa for chiropractic, dental, and beauty services.
What nearby services could help with technology or mobile needs near First Citizens Bank?
Verizon Authorized Retailer - Victra is close by, offering mobile phone and electronics services for your tech needs.