Ryan Homes at Stockbridge

Reviews

• KV

  Kamille Villasis

  Dec 29, 2025
  1.0
  We never had a good experience with this builder, and things became even more disappointing after we closed on the home. We relocated from Hawaii to the mainland due to military orders, and because of our situation, our so-called “new home orientation” was conducted over the phone. We did not physically see the home until after closing, when we finally arrived in person. That was also the first time we ever saw our newly built home. As soon as we began moving in, we immediately noticed multiple issues, including door alignment and locking problems that affect home security, as well as visible wear and damage that simply should not exist in a brand-new build. These concerns were identified right away and were clearly not caused by use or normal wear on our end. What made the situation even more disappointing was the lack of support and accountability afterward. Once the paperwork was signed and the transaction was complete, communication became minimal and impersonal. Even on the day we arrived at the property for the first time, no one was there to welcome us, walk us through the home, or check in on our experience. It genuinely felt like we were left on our own the moment the sale was finalized. We understand that warranty requests exist, but relying solely on warranty processes after the fact does not replace proper pre-move-in inspections, quality control, and customer care, especially for buyers relocating from out of state due to military service. Instead of feeling supported during such a major transition, we were left feeling overwhelmed, frustrated, and alone while trying to address issues that should have been identified before move-in. Buying a home is one of the biggest financial and emotional investments a family makes. Unfortunately, this experience did not feel customer-focused, reassuring, or supportive. Based on our experience, this is not a builder we would recommend, particularly for military families or out-of-state buyers who depend heavily on clear communication and trust.
• DR

  Dominique Robinson

  Sep 7, 2025
  1.0
  Beware!!!! Do not purchase from Ryan homes. Ryan homes is only concerned about Ryan homes. They will give you a false sense of security until you close on your home then they reveal their true colors. We have been in our home for less than 2 years and have been having plumbing issues. Our plumbing issues were so bad that we had to have our floors removed due to water damage. We have reached out to Ryan homes three times to discuss our concerns and have YET to receive a response back. At first, we believed our plumbing issues were an isolated event just to our home. We have now discovered that our neighbors have also had the same exact plumbing issues the culprit being the subcontractor that Ryan Home uses for plumbing. Ryan homes seem to only care about their quantity of work and not their quality. The same backs that Ryan homes are stepping on to turn a profit are the same ones they will need to support their business
• KG

  Kim Grandel

  Jun 6, 2024
  5.0
  (Long Post Alert) Now that my home is completed, I wanted to leave a review for my amazing project manager ! I recently had the pleasure of working with Devon Adams on the construction of my new Ryan home in Stockbridge , and I cannot speak highly enough of his exceptional skills and dedication. From the initial pre-construction meeting to the project's completion, Devon demonstrated an unwavering commitment to excellence that far exceeded our expectations. Throughout the project, Devon consistently went above and beyond to ensure that our needs were not only met but surpassed. His attention to detail was remarkable, and he meticulously managed every aspect of building our home with precision and care, delivering results that were nothing short of outstanding. One of the most impressive aspects of working with Devon is his exceptional communication skills. He kept us informed and engaged every step of the way, providing regular updates, addressing any concerns promptly, and always being available to answer questions or provide guidance. His transparency and professionalism made this entire process exceptional for me and my family. Devon’s expertise, professionalism, and dedication to client satisfaction are unparalleled, and it was an absolute pleasure to work with him. Thanks to Devon, Our home was completed before schedule and to the highest standards of quality. I hope that everyone in Stockbridge is lucky enough to get a project manager as great as Devon Adams !!
• SM

  Steven Morris

  Jan 31, 2024
  5.0
  Everything from our first inquiry to sitting down and picking out our countertops was made extremely easy and the process was easier than we thought thanks to Michelle Geronimo and Kathryn Culcasi. Michelle made us feel so comfortable with the thought of building and ultimately Kathy made it a no brainer. Forever grateful for these two!!!!!

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