Business Details
About
Apartment Building
At the Residences at Brookline, our main priority is offering only the best for our residents from every hand-selected finish to our premium location in the Northlake neighborhood of Charlotte. As a resident, you will have your daily selection of amenities, such as a complimentary coffee bar, an outdoor yoga/meditation court, a fitness center, a saltwater pool, and grilling areas.
Location
Hours
Reviews
4.4
284 reviews
5 stars
227
4 stars
13
3 stars
12
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Morgan, Tarrah, and Nesta, received high praise for their friendliness, helpfulness, and professionalism during tours and throughout the leasing process.
Pest Issues
Several reviews highlighted significant pest problems, including roaches, with complaints about the management's slow response to pest control.
Deposit Concerns
Multiple customers expressed frustration over delays in receiving their security deposits, with some claiming they had to pursue management repeatedly for updates.
Safety Concerns
There were reports of safety issues, including vehicle thefts and broken security gates, leading to a perception of declining safety in the community.
Cleanliness and Maintenance
While some praised the cleanliness and maintenance of the property, others noted issues with trash and cleanliness in common areas.
- KCKoreana ChanDec 30, 20255.0Thank you Morgan for giving us a tour, explained and answered all our questions and concerns. Super nice! Thank you again (:
- CSConnor StevensDec 8, 20251.0I’ve had my car towed 4 times from the parking lot. One was this past weekend after being in an accident. They don’t notify you that you’re getting towed, the company comes in the middle of the night and takes your car. God forbid your car isn’t in perfect condition.
- RURaquel UrbinaDec 2, 20255.0I love this place, everything is very clean and you can see that the maintenance staff do their job, especially Marcel, who is kind and always helps the neighbors.
- YSyubetci rosales sotoDec 2, 20255.0Great experience during my application process. The team is not only good at what they do but super customer oriented and were always making sure we were taking care of. Big shout out to Tarrah, Nes-Ta and Morgan.
- JBJena BrownNov 19, 20253.0So does anyone get their deposit back here? It’s been a month for me and I’m seeing ppl have to go through great lengths, which yikes. I also was told that it would be in the mail and nothing. If the response is going to include calling a number as the others, that clearly doesn’t work. So, unless an exact action that leads to an exact answer regarding the deposit, really don’t think any other response is needed. Thanks!
Frequently Asked Questions About Residences at Brookline
What are the operating hours of Residences at Brookline?
Residences at Brookline is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is Residences at Brookline located?
It is located at 8816 Aspinwall Drive, Charlotte, NC 28216, USA.
What amenities are offered to residents at Residences at Brookline?
Residents enjoy a complimentary coffee bar, an outdoor yoga/meditation court, a fitness center, a saltwater pool, and grilling areas.
Is Residences at Brookline currently leasing apartments?
Yes, apartments are available now as advertised on their website.
How can I contact Residences at Brookline for inquiries?
You can contact them by phone at +1 980-272-9700 or visit their website at https://www.residencesatbrookline.com/.
What nearby apartment communities are close to Residences at Brookline?
Nearby apartment communities include Proximity Northlake, Auston Woods Apartments, and Abberly Woods Apartment Homes by HHHunt, offering residents additional housing options and services.
Are there any fitness-related facilities near Residences at Brookline?
Yes, nearby fitness and sports facilities include Elements Northlake gym, Apex Martial Arts club, and Carolina Courtworks which offers tennis courts and gym services.
Where can I find medical and nursing services near Residences at Brookline?
Nearby medical services include Mt Zion Medical and Nursing Services P.A and Northlake House, a retirement home with nursing support.
What community centers or social places are nearby?
Võ Hồng Nghi community center is located nearby and can be a social hub for residents in the area.
Which nearby transportation options can help me reach Residences at Brookline?
Charlotte Hwy 77N offers travel and transportation services nearby, which can assist visitors and residents in reaching Residences at Brookline efficiently.