Proximity Northlake

4.5
373 reviews

About

Apartment Building
At Proximity Northlake, you'll find Charlotte apartments filled with distinctive and personable living spaces, unexpected amenities, and an energetic community, just minutes from Uptown Charlotte. Located within the vibrant, accessible Northlake neighborhood, our new luxury apartment community gives residents the opportunity to live boldly.

Location

Proximity Northlake
4212 Napa Oak Drive, Charlotte, NC
28216, United States

Hours

Reviews

4.5
373 reviews
5 stars
305
4 stars
20
3 stars
8
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Management Issues

Multiple reviews highlighted poor management practices, including unprofessional behavior, lack of communication, and inadequate responses to resident concerns.

Pest Problems

Numerous residents reported significant pest issues, particularly with cockroaches, that were not adequately addressed by management.

Customer Service

While some staff members, particularly Hasani and Jamaal, received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.

Safety Concerns

Residents expressed serious safety concerns, including car thefts and incidents of violence on the property, with management failing to communicate these issues effectively.

Maintenance Response

The maintenance team, especially Miguel and Marcos, received positive feedback for their quick and effective service in addressing maintenance requests.
  • CD
    Chyna Duncan
    Nov 8, 2025
    1.0
    Proximity has partnered with ‘A Step Above Towing’, which is a sketchy tow company, that they are using to extort the residents. They will tow your car the day your tags expire and everyone throws their hands up as if they are not to be blamed. There was no correspondence sent regarding this tow company change and after communicating with the leasing office they said this announcement is on the resident portal. Well low & behold after checking this resident portal the tow info is WRONG!!! I actually enjoyed living here but it’s so unsettling to be robbed by the place you call home. Just be careful when leasing not only from Proximity but Greystar as a whole. Also, once you arrive to the tow lot, it is clearly someone’s home that they threw a fence around to put the cars in. They will take over an hour to arrive and tell you that you can only get your car by appointment. Also they only take cash, they will not provide you change if you don’t have exact change. They will also charge you extra if they find out that you contacted the police. They will also bend the “rules” for the leasing agents that live in the neighborhood.
  • AI
    Anthony Irvin
    Oct 1, 2025
    1.0
    If I could give it zero stars I would. As a resident and former property management professional I promise you can find better elsewhere for what we pay here. If you car gets towed it’ll run you over $400 to get it back! I’ve ignored other minor concerns but predatory business practices is where I draw the line. This will absolutely be my last lease term here!
  • TM
    Toren Mozingo
    Sep 5, 2025
    1.0
    Do not move here. This is the worst place to live, this has been the most terrible experience. I’ve been here for 2 years and the first year was great. The last year has been terrible. The property manager is rude and has a smart mouth with you. They are overall terrible at properly communicating effectively. Please do not move here! You’re better off at another Apartment complex nearby.
  • TT
    Tay
    Sep 1, 2025
    1.0
    This complex has a MAJOR PEST ISSUE! I’ve been in a nightmare since I moved into this unit!!! There’s cock roaches all through this place.. I even see them outside of my apartment. Pest control has been here multiple times and I still keep seeing them. Big ones too! I also had an issue twice with flies somehow entering the apartment.. multiple flies flying near/around the balcony door and windows. I don’t open the windows or balcony door and I also keep all the drains closed. So where are they coming from?! I never been so uncomfortable in my own home.. it’s sad actually. Oh, and there’s also spiders. I’ve only been here three months and there hasn’t been a day where I feel comfortable to be home. I wouldn’t recommend a soul to live here. From the pest to poor management, this is absolutely the WORST place I have ever lived at. I pray for better days and for this nightmare to end!
  • KK
    KLF
    Aug 4, 2025
    5.0
    We just moved in and hopefully won't have to change the review down the road, but I wanted to give a shout out to Nesta in the Leasing Office and maintenance workers Marco and Miguel. They were all very attentive and kind. Marco and Miguel took care of my maintenance requests fairly quickly. I've lived in multiple apartments throughout my life and never had a maintenance crew respond so promptly.

Frequently Asked Questions About Proximity Northlake

What is Proximity Northlake?

Proximity Northlake is a luxury apartment community in Charlotte, NC, offering distinctive living spaces, unexpected amenities, and an energetic community near Uptown Charlotte.

Where is Proximity Northlake located?

It is located at 4212 Napa Oak Drive, Charlotte, NC 28216, USA.