PMI Mountain and Main

Reviews

• TO

  The Office

  Nov 12, 2025
  5.0
  Katherine goes above and beyond for each of her clients there is no one better to intrust with your home! She is full of great information and insight! If you are needing some extra help or someone to ease the burden of taking care of your property Katherine is your go to girl! - Brandon Lafer
• PD

  PlumbSmart Plumbing and Drain

  Nov 12, 2025
  5.0
  Katherine and her team is very good to work with. She always keeps her clients informed and always looking out for their best interests. We have worked with her on a number of occasions and she always right on top of everything.
• SD

  Stephane Deblock

  Nov 6, 2025
  5.0
  Katherine has been an absolute pleasure to work with for our property management needs and beyond. She supported us every step of the way with a positive attitude and genuine care, often going above and beyond to help since we live out of state. I highly recommend her services to anyone looking for a dependable and dedicated property manager.
• SW

  Stephanie Walker

  Oct 15, 2025
  5.0
  PMI Mountain & Main is an incredible resource for anyone with property in WNC... especially if you don’t live here full-time. They offer scheduled property checks to keep an eye on your home, watching for things like water leaks, humidity, or mold before they become serious problems. They’re also a huge help for people who have unexpectedly become landlords. Mountain & Main handles everything: screening applicants, managing tenants, collecting rent, and coordinating maintenance. They make it easy to be a landlord without the stress. Professional, responsive, and genuinely caring... this is the go-to team for property management!
• KF

  Katie Facciola

  Oct 3, 2025
  3.0
  UPDATE: The owner did reach out to us but how we were treated prior we decided not to pursue any of their properties. She was lovely and kind and apologetic to us. But it did leave a sour taste in our mouth and decided to look elsewhere. We reached out to PMI Mountain & Main in August about moving into one of their properties and were initially told our desired move-in date was too late (which we completely understood). Recently, we noticed the property was still listed and were advised to contact them on a Friday to see if it was still available. When we did, we were told it was “still available but has a LOT of interest” and that an application could come in at any moment. We asked about a virtual tour, which they had previously indicated could be accommodated, only to be told that it was not possible because all tours are self-guided due to staffing constraints. They also mentioned someone would have to be sent to the property for a virtual tour, which they could not schedule. We are relocating from Massachusetts to Asheville to care for an elderly parent and have been trying to find a home that fits our needs. This experience felt unnecessarily frustrating and dismissive, as it seemed like they were unwilling to accommodate anyone who isn’t a local... even though I lived in Asheville for 25 years. Overall, we found the process discouraging and unaccommodating, especially for someone trying to make a difficult relocation.

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