Staff Performance
Customers consistently praised the staff, particularly Christy and Laken, for their professionalism, helpfulness, and responsiveness.
Maintenance
The maintenance team received high marks for their promptness and effectiveness in addressing issues, with many reviews highlighting quick response times.
Community Atmosphere
Residents appreciated the friendly and safe community environment, noting a sense of belonging and positive interactions with neighbors.
Management Issues
Some reviews pointed out ongoing issues with management communication and responsiveness, particularly regarding maintenance requests and lease concerns.
Property Condition
While many praised the apartments' cleanliness and updates, there were complaints about maintenance issues, including mold and inadequate repairs.