The Azul Apartment Homes

2.9
173 reviews
Front View of Azul Apartment Homes in Oxford, MS 38655

About

Apartment Rental AgencyApartment Building
Welcome to the Azul Apartment Homes in Oxford, MS. Choose from newly renovated 1, 2, 3, and 4, bedroom spacious apartment homes that boast custom lighting, quartz countertops, stainless steel appliances, and faux wood flooring. Our brand-new renovation offers contemporary living experience will range of exciting amenities. Our state-of-the-art fitness facility includes a cross-fit area and rejuvenating sauna. We will also have a community grocery store for your convenience. Step outside to our inviting outdoor space, complete with grilling gazebos and an outdoor stage. Enjoy our resort-style pool featuring a large movie screen, along with two pickleball courts, a bark park, a study lounge, and a game room with ping pong and foosball. Stay connected in our Cyber Café. Experience the epitome of modern living at Azul Apartments just one mile from Ole Miss.

Location

The Azul Apartment Homes
2000 Oxford Way, Oxford, MS
38655, United States

Hours

Reviews

2.9
173 reviews
5 stars
62
4 stars
21
3 stars
10
2 stars
5
1 star
75

What are people saying?

AI-generated from recent customer reviews

Management Issues

Numerous reviews highlight poor management responsiveness, with many residents reporting unreturned calls and emails, as well as rude interactions with staff.

Maintenance Problems

Residents frequently mention slow maintenance responses and unresolved issues, including appliance failures and cleanliness upon move-in.

Noise and Safety Concerns

Many reviews express dissatisfaction with noise levels from neighbors and construction, as well as safety issues related to management entering apartments without notice.

Unfair Charges

Several customers report unexpected fees and charges upon move-out, often for cleaning or damages that were pre-existing or not their responsibility.

Mixed Staff Experiences

While some residents praise individual staff members for their helpfulness, others report negative experiences with the overall management team.
  • SS
    Shelly Schedler
    Oct 18, 2025
    1.0
    I concur with everything everyone else has stated bad about this place. Worst experience - AVOID THE NIGHTMARE of a poorly managed and unprofessional apartment complex. Good Riddance AZUL!!!
  • SH
    Sean H
    Sep 2, 2025
    1.0
    Yup, the reviews are correct, HORRIBLE experience!! No one answers calls or return emails. I have never seen anything like this. Save yourself the headache - - DO NOT RENT FROM THE AZUL or any other HERITAGE PROPERTIES, Inc!!
  • ZL
    Zion Lott
    Aug 27, 2025
    3.0
    I love my apartment but the office staff never answer phone. I needed important paperwork from them. It had been almost 3 weeks. I go by multiple times a week because they don’t pick up the phone and I am still waiting.
  • SB
    Sims Bryan
    Aug 18, 2025
    1.0
    Absolutely awful experience. Complete scam. I never leave reviews but DO NOT LIVE HERE. they try to charge you when you move out $500 for cleaning and “damages”. I have never lived in a place this horrible and urge each of you to stay clear.
  • BD
    Brandi Denley
    Oct 19, 2023
    1.0
    Disappointed with the way things have turned out and we’ve only been here for three months. I am hopeful that things will get better with time. I’ve got no complaints about maintenance or the office staff. Sometimes the office staff seem rude but honestly they seem frustrated bc they can only help so much with certain situations. Surprise fees happen regularly. Water used to be included with rent but that’s no longer the case. The walls are EXTREMELY thin we can hear the neighbors below us and on either side of us too. A noise complaint is not necessary since it’s not our neighbors fault for being comfortable in their home. I would say it’s not family friendly since I know our unfortunate neighbors can hear us too. The apartment was filthy when we moved in. Given that I knew the standards of cleanliness required for moving out of a heritage properties apartment there was no reason our feet should have been caked with dirt the first time we walked in. Hair, grease, dust, standing water on top of the drier, and the carpet in our room still smells like the dog that was so obviously locked in there since you can also see where the wood trim has been chewed on and scratched up. We have vacuumed and tried to freshen or eliminate the odor with various sprays with no luck. The paint smell did come out but it’s clear that they did not clean the trim or the walls before painting in a lot of spots you can see the hair they painted over. We had to put in a maintenance request the first day we were here to make sure the water heater wasn’t leaking and to fix the broken microwave door. I had high hopes for the apartment despite reviews bc it’s owned by heritage properties which also owns Faulkner Flats (which was a wonderful experience). I’ve lived in places like this before but paid less than half the price. These apartments so far have not been the right fit for us but may be better for other people. Maybe after renovations things will be better but seeing as there is a $200+ increase on rent next year we won’t know for sure. Read another review stating they obviously didn’t want college students here and it’s too loud to be family friendly I don’t know who they’re planning to attract to this complex.

Frequently Asked Questions About The Azul Apartment Homes

What types of apartments are available at The Azul Apartment Homes?

The Azul Apartment Homes offers newly renovated 1, 2, 3, and 4 bedroom spacious apartments with custom lighting, quartz countertops, stainless steel appliances, and faux wood flooring.

What amenities can residents enjoy at The Azul Apartment Homes?

Residents can enjoy a fitness facility with a cross-fit area and sauna, a community grocery store, outdoor grilling gazebos, an outdoor stage, a resort-style pool with a large movie screen, two pickleball courts, a bark park, a study lounge, a game room, and a Cyber Café.