Business Details
About
Apartment Rental AgencyApartment Building
Located in the charming city of Olive Branch, The Vineyard offers a variety of first-class amenities and thoughtfully designed apartments for you to call home. Our mission is to enhance the lives of our residents by providing exceptional customer service, a strong sense of community, and superior property maintenance. Our gated community features two resort-style pools, 24/7 gym, business center, dog park, and more. Each pet-friendly apartment has an open floorplan, quartz countertops, private patios or balconies and spacious walk-in closets. One of our main goals at The Vineyard is for you to come home to clean, well-kept grounds. Call us today!
Location
The Vineyard of Olive Branch Apartment Homes
9400 Goodman Rd., Olive Branch, MS
38654, United States
Hours
Reviews
3.9
256 reviews
5 stars
154
4 stars
22
3 stars
19
2 stars
13
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The office staff, particularly Markeesha and Eric, received high praise for their professionalism, friendliness, and responsiveness, contributing positively to the leasing and maintenance experiences.
Maintenance Issues
While maintenance staff were frequently commended for their quick and effective responses, several reviews highlighted ongoing issues with the apartments, including leaks, mold, and outdated facilities.
Communication Problems
Many customers reported poor communication from the office staff, particularly regarding maintenance requests and lease renewals, leading to frustration among residents.
Noise and Privacy
Several reviews mentioned thin walls and noise disturbances from neighbors, impacting residents' comfort and privacy.
Cost Concerns
Customers expressed dissatisfaction with rising rents and additional fees, feeling that the value did not match the cost of living at the property.
- JMJoyce MylesNov 11, 20251.0Very stressful experience with office staff upon leaving. They give you the run arounds and seem like they don’t care. Ashley in the front office acts stone cold and heartless when it comes to helping. I asked her to reach out to the higher ups to help with a situation I had. She sat right in front of me and did nothing stating that she tried and there was nothing she could do and sent us away. Notices are sometimes late and you may have less then 24 hours to pay certain things(very stressful). They don’t care. If you are hooked up with flex to pay rent just note that you can not contact flex via phone so any mistakes like trying to change something on the app like a payment date etc may not happen in time and you may end up on the eviction list off a simple mistake like trying to change a payment date. I would never recommend the Vineyards of Olive Branch. The genuineness is not there. Then they apologize while not caring at the same time. Worst experience ever. Also the walls are so thin you hear every noise being made around you. And it’s always a hidden extra fee it seems. Our new home management treats us with love care and professionalism that we deserve. The vineyards does not.
- BBBrittney BroadwaterAug 4, 20255.0This review is specifically for Eric!!!! He is the absolute best maintenance man a gal could ever ask for! I just moved in 7/14, and he’s been the silver lining in my experience! He’s already stopped by to fix multiple things for me, and I am most appreciative. He is so responsive, personable and professional! He’s literally the best and goes over and beyond!!! ♥️
- SSsmiley smileyMay 14, 20255.0Ms . Markeesha was very friendly and nice and made my move in a breeze !
- HRHot RikaJan 8, 20255.0I had an issue with my AC unit and Eric came right away and got the job done!! Literally 5 stars!!
- BHBrandon HutchinsonApr 24, 20215.0The Vineyards are a wonderful apartment complex. They are very family oriented and very entertaining as well. Almost every Friday afternoon they will have a different food vendor setting up shop so the tenants can try different cuisines. This is a pretty good thing to offer to tenants. They are understanding and realize that life happens and are willing to help out, however they can while running a great apartment complex. Amber and Anna and Theo are awesome. Great team there!!!
Frequently Asked Questions About The Vineyard of Olive Branch Apartment Homes
What types of apartments are available at The Vineyard of Olive Branch Apartment Homes?
The Vineyard offers 1, 2, and 3 bedroom pet-friendly apartments with open floorplans, quartz countertops, private patios or balconies, and spacious walk-in closets.
What amenities are included in the gated community at The Vineyard?
Amenities include two resort-style pools, a 24/7 gym, business center, dog park, and more, designed to enhance residents' lifestyles.
What are the office hours for The Vineyard of Olive Branch Apartment Homes?
The leasing office is open Monday through Friday from 8:00 AM to 5:00 PM and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is The Vineyard of Olive Branch a pet-friendly community?
Yes, The Vineyard is a pet-friendly community welcoming your furry friends.
How can I schedule a tour or contact The Vineyard of Olive Branch?
You can schedule a tour or contact them by calling +1 662-782-2109 or visiting their website to book a tour online.
What nearby beauty and spa services are available around The Vineyard apartments?
Nearby beauty and spa options include House Of Gems Beautí & Nail Salon, Styles by Angel, Skincare with Ashlee, Posh Salon, As Is Esthetics, Sassy Silhouette Skin and Body Aesthetics, and Honeycomb Salon.
Are there convenient dining options near The Vineyard of Olive Branch?
Yes, you can enjoy dining at The GREEN PLATE, OB Pizza Company, and Mississippi Ale House, all close to the apartments.
Where can residents of The Vineyard go for automotive services nearby?
Nearby automotive services include Valvoline Instant Oil Change and Reflection Auto Salon Olive Branch, MS, for your car care needs.
What attractions or places could I visit before or after my visit to The Vineyard of Olive Branch?
You might want to visit the Goodman Manor Apartments landmark, explore local salons like House Of Gems Beautí & Nail Salon, or stop by shops such as Lucky Luna for flowers and gifts nearby.
What makes The Vineyard of Olive Branch Apartment Homes stand out in terms of property maintenance and community?
The Vineyard focuses on exceptional customer service, a strong sense of community, and superior property maintenance with clean, well-kept grounds for residents to enjoy.