Staff Performance
The office and maintenance staff received high praise for their friendliness, professionalism, and quick response times to inquiries and maintenance requests.
Community Atmosphere
Many residents appreciate the welcoming community feel, with positive mentions of organized events and amenities like the pool and gym.
Maintenance Issues
While most maintenance requests are handled promptly, some residents reported ongoing issues with noise, cleanliness, and pest control that were not adequately addressed.
Parking Concerns
Several reviews highlighted dissatisfaction with the parking situation, particularly the introduction of paid reserved spots, which residents felt exacerbated existing parking difficulties.
Mixed Experiences
While many residents enjoy living at Grand Biscayne, there are notable complaints regarding management's responsiveness to issues and overall property maintenance.