Expo at Forest Park

Reviews

• RR

  Richard

  Nov 24, 2025
  1.0
  I normally don’t write reviews, but my experience here has been extremely disappointing. One day when I was outside and tried to set up the phone key, I called the office and they told me I did not need to come to the office and they could set up the key for me remotely, so I can use my phone for entry when I came back. However, when I came back, the phone key didn’t work at all. I called for help, and the staff on the phone clearly told me that since this was their mistake, I would not be charged the $100 lockout fee. All these calls should be recorded on their end. Yet the next morning, I still found a $100 lockout fee added to my account. Their property manager, Christy, refused to pull the call recording, even though the recording would clearly show that I was promised not to be charged. Dealing with her has been extremely difficult and unhelpful. On top of that, the electrical system here has constant issues. The dishwasher and any high-power appliance frequently trip the breaker, and despite multiple maintenance requests, nothing has actually been fixed. When I first moved in, there was also a strong unpleasant odor in the unit. I strongly advise others — especially international students who may not be familiar with tenant rights — to think twice before living here. It’s been a frustrating and disappointing experience, and the way they handle charges feels very unfair. PS: Just saw the comment below. I called the number multiple times when the charge happened and it was not resolved even though I explained the situation clearly. The answer I got was that all the lock out would be charged by $100 if out of normal business hours. Could you provide more guidance on how should I reach out to the regional management member?
• EK

  E K

  Oct 20, 2025
  1.0
  I have lived here for almost two years, when I first moved in this building was awesome. The management and maintenance was super on top of it and everyone was well educated on the property. Since then, there is all new staff and everything has really gone downhill. I have reached out to management about different issues and they always seem to come up with new excuses about why things are not able fixed. I do not reccomend living here and I am awaiting the day my lease ends.
• CC

  Cole

  Oct 18, 2025
  2.0
  Sometimes not being approved turns out to be a blessing in disguise. The level of professionalism during the application process often reflects the experience you’d have as a resident. In the end, I’m genuinely grateful the process revealed things early — it saved me from committing to a situation that likely wouldn’t have been the right fit. I wish them well moving forward. 👍
• TP

  Tatiyana Pearson

  Aug 21, 2025
  1.0
  When I first moved into this apartment complex, I had high hopes and a positive first impression. Unfortunately, after living here for less than six months, my experience has taken a drastic turn for the worse. On July 12, 2025, I was locked inside my apartment for over two hours, which posed a serious safety concern, especially given that I live on a higher floor. In the event of a fire, I could have been at risk of severe injury—or worse. When maintenance finally arrived to assist, they forcibly kicked in my door, only to replace it with one that is improperly secured. The door is now at risk of either breaking completely or locking me inside again. Despite numerous requests for a proper fix, management has dismissed these concerns, claiming there’s no issue. As if that wasn’t enough, on August 19, I was also trapped inside the building’s elevator. Beyond these alarming safety issues, multiple appliances and fixtures within the apartment and complex are either malfunctioning or broken. What’s worse is the apparent lack of urgency from management to address these issues. Once you sign the lease, they seem to lose interest in your well-being or satisfaction. It is important to note that Harley and Victoria were extremely helpful and have been compassionate regarding my experiences. However, the leasing manager completely disregarded my issues despite viewing video evidence. I strongly recommend that anyone considering moving here take a close look at all their options. I have already advised my family and friends to avoid this property, and I hope others can learn from my experience.
• JL

  Jack Levin

  Aug 19, 2025
  1.0
  I normally do not leave reviews, but my experience at this apartment complex has been extremely disappointing and frustrating. After a tornado this May, the AC units broke. It has been over three months and it is still not fixed while all other apartments in town already get everything fixed weeks ago. Living without proper AC during this time has been unacceptable. Management has shown little to no responsibility. Their “solution” is to tell residents to file claims with their insurance, instead of taking action themselves. No one cares about your ice cream night or whatever. WE NEED OUR AC BACK The garage door is constantly broken. Even when repaired, it breaks again soon after. The trash room is often neglected and left uncleaned for long periods, which results in flies and terrible odors spreading through the building. Leasing office staff regularly leave work early, often before 5pm, without any notice. Many times I have gone for help and found no one there. Their idea of “compensation” for not having AC was to give residents the cheapest fans from Amazon. That shows complete disregard for resident comfort. Overall, this has been a very unprofessional and poorly managed community. The lack of accountability and care for residents’ well-being is shocking. I strongly caution anyone considering moving here to think twice. I know management will probably reply to this review asking me to “contact them directly.” Please understand that I already have, many times, and nothing has changed. These public replies are just for show — they do not solve the real problems residents are facing.

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