Metro on 5th

Reviews

• ET

  Edward Tabor

  Dec 25, 2025
  5.0
  Great atmosphere
• RH

  Reese Harbison

  Dec 19, 2025
  2.0
  I’ve lived here for about six months now. It’s not terrible, but it’s definitely lacking in several important areas. One of the biggest issues is maintenance. Requests often take weeks or months to be addressed, even after multiple follow-ups with the front office. On a few occasions, maintenance tickets were marked as completed without the issue actually being fixed. I understand that my unit is older and will naturally need more upkeep, but many of the repairs feel like temporary “band-aid” solutions rather than proper long-term fixes. Communication from the front office is also very limited, they do not call or update you to let you know when they plan to address a request. Another frustration is how difficult it is to get in touch with management after move-in. During the tour, the staff was extremely attentive and responsive, but once I moved in, communication dropped off significantly. There have been times when I’ve called multiple times in a row with no answer. It’s very frustrating when you’re dealing with time-sensitive issues. Additionally, there appears to be no security measures in place, no security cameras or visible security presence, which is concerning. On the positive side, parking is plentiful, which is a huge plus. The location is also very convenient, especially with easy access to the highway. Touring and moving in were both very easy and smooth processes. Overall, the complex has potential due to its location and convenience, but management responsiveness, communication, maintenance quality, and security are major areas that need improvement.
• CM

  Cierra Mitchell

  Dec 8, 2025
  1.0
  I do not recommend living here. I’ve had nothing but bad experience since I moved in. My dryer wasn’t working properly when I first moved in. I put in about 5 request to maintenance because it was taking forever for my clothes to dry and then by the 5th request they finally fixed it. My air conditioner was out for a whole week during the hot summer and they were no help with trying to accommodate me. My daughter was 9 months at the time and I let them know that I needed it fixed right away which I feel they took their precious time on. Every time I call the office the girl Bri answers, she is no help and always has smart snarky remarks to say. She always trying to give an answer as if she is the manager giving the final decision. I’m at the point where I have to ask to speak with someone else when she answers the phone because she always trying get smart when I have a concern or question. As long as she is working in that office I definitely will not be resigning my lease.
• BS

  Brittany Sipp

  Nov 21, 2025
  1.0
  Don’t recommend moving here and avoid at all costs if you can. Takes ages to have them address concerns, they gaslight you about those concerns not “being a big deal,” and then those concerns aren’t addressed in a timely fashion, if at all.
• SS

  SomethingAbtMark

  Sep 28, 2025
  1.0
  Having been here for about four months, I tried being patient but between water damage being sloppily repaired just to cause more damage a week later and mold not being taken as a genuine concern, I just can’t not say how displeased I am with these apartments. Pick any other place do NOT give your money to these people.

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