Live well, be happy and welcome home to The Hills Apartments! You are invited to come and explore the life of luxury that you deserve, North of the river, in Kansas City, MO! Here at The Hills we boast, not only, world-class customer service but fully outfitted apartment homes that come complete with granite countertops, updated lighting, in-unit washer and dryers in all of our 2 or 3-bedroom floorplans, stainless steel appliances, and eco-friendly plumbing fixtures to protect the world that we live in!
Come visit us today and do not pass up this opportunity to see all that your new home could offer you! The Hills Apartments is owned and operated by Monarch Investment & Management Group, LLC.
Frequently Asked Questions About The Hills Apartments
Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community. However, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. You can also set your own appointment by selecting Schedule a Tour on our website. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
Our apartment homes are priced individually based on the amenities and features.
What is the application fee and is it refundable?
Application fees are $60.00 per person ages 18 and older occupying the apartment. A one-time non-refundable admin fee of $150 is required when applying to hold the apartment off the market while we process your application. All fees are nonrefundable. You may pay this fee online for no additional cost, using your checking account and routing number or by credit card (a small fee would apply).
How do I apply?
All applications are submitted online through the website. You can access the application by selecting "apply now" on the home screen; or you can visit the floor plans, choose which one works best for you, and then click apply. You can view our available units here.
Which utilities do I pay?
Residents are responsible for paying for electric services through Evergy. A flat rate for water, sewage, trash, common area electric and pest control fees will be charged by and paid to the property. The rate varies depending on the size of the apartment home that you choose.
What is the security deposit?
Security deposits for all floorplans start out at $300 and can increase up to two month's rent, based off of the application screening. Applications that don't fully meet the requirements may be approved with a qualified guarantor, subject to our discretion.
When is my rent payment due? What day of the month am I liable for a late charge?
Rent is always due on the 1st. A $100 late fee will be applied on the 6th of every month, and another $100 late fee is assessed on the 11th of every month if any balance is remaining (even Sundays and holidays).
How can I pay my rent?
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments. Additional options are available through our Monarch App on your phone : Text to Pay, Scan and Go or our cash alternative forms of payments; such as, WIPS or Paylease Cash Pay are also available to make paying rent a little more convenient. GetFlex also partners with this property - so you can pay rent on your schedule, without penalty!
What kind of pets do you allow? How many pets may I have?
This property allows for up to 2 pets in each home, cats or dogs. We require a nonrefundable fee for each pet and monthly pet rent per pet. No breed or weight restrictions! A pet interview may be required and vet records must be provided prior to the pets' move-in. Visit our Pet Policy page to learn more.
If I get a job transfer, can I break the lease?
Yes. You will need to provide a 60-day notice and pay a buy-out fee that is equal to two months' rent, and pay back any concessions received during the current lease term. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
If I am part of the military and receive deployment or reassignment orders, can I break the lease?
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
How can I refer a friend?
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
Please submit all work orders online through your resident portal. For after-hour emergencies, please call our Emergency maintenance line at 833-528-7525.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable/Internet services?
Yes, Spectrum is our preferred provider, but we also offer Google Fiber.
Can I grill on the property?
You will not only have access to our full outdoor kitchen, but there are multiple BBQ Picnic Areas staged throughout the property for your convenience. Please note personal grills are not permitted to be used or stored on property, in accordance with the local fire marshal.
I am locked out of my apartment/garage. What do I do?
If you are locked out during business hours; come to the office to be let back into your home. If locked out after hours, please contact your local locksmith (copies of new keys will need to be provided to the office). Maintenance is not authorized to respond for lockouts.
I have lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made during business hours for a small fee. All mail keys are replaced through/at the post office.
Is resident and guest parking Registration Required?
This property participates in a controlled parking program that permits only residents and guests to use the parking lot. Vehicle registration is mandatory and one vehicle per lease holder is permitted. Residents can visit MyVIPParking.com to register and update vehicle information. All guests' vehicles can be registered at R2PARK.com.
Do I need an appointment to tour The Hills Apartments?
No appointment is necessary to tour the community, but calling ahead to ensure availability is appreciated. You can also schedule a tour online. Everyone over 18 must have valid photo ID to tour.
Why do the apartment prices at The Hills Apartments have ranges?
Prices vary individually based on the amenities and features of each apartment home.
What is the application fee for The Hills Apartments and is it refundable?
The application fee is $60 per person 18 or older, plus a one-time non-refundable $150 admin fee to hold the apartment during application processing. All fees are non-refundable.
How do I apply for an apartment at The Hills Apartments?
Applications are submitted online via the website. You can apply by selecting 'apply now' or after choosing a floorplan on the website.
Which utilities am I responsible for at The Hills Apartments?
Residents pay for electric through Evergy. A flat fee covering water, sewage, trash, common area electric, and pest control is charged by the property, varying by apartment size.
What amenities are available at The Hills Apartments?
Amenities include granite countertops, updated lighting, in-unit washers and dryers, stainless steel appliances, eco-friendly plumbing, fitness center, dog park, outdoor kitchen, BBQ and picnic areas, and 24-hour emergency maintenance.
Are pets allowed at The Hills Apartments?
Yes, up to two cats or dogs are allowed per apartment with a nonrefundable fee and monthly pet rent. No breed or weight restrictions apply, but a pet interview and vet records are required before move-in.
What are the office hours for The Hills Apartments?
The leasing office is open Monday through Friday, 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays, except for the first Saturday of every month when it is open from 10 AM to 4 PM.
What nearby places can I visit around The Hills Apartments?
Nearby you can visit Judge's Pizza for dining, Twistaholic and Locs salons for beauty services, and Koin Kleen laundromat for laundry needs. These convenient locations enhance your living experience at The Hills.
How can nearby services like Bank of America ATM and UMB Bank ATM help residents of The Hills Apartments?
These ATMs nearby provide convenient access to banking services, helping residents manage their finances easily without needing to travel far.
What recreational or wellness services are available near The Hills Apartments?
Residents can access chiropractic and health services from nearby providers such as Dr. Jeremy D Kobler DC, Advanced Spinal Care, and Bridge Integrative Medicine and Chiropractic for wellness support.