Numerous complaints about slow and ineffective maintenance responses, with many residents reporting unresolved issues for extended periods.
Management Quality
Mixed reviews on management, with several customers citing unprofessional behavior and poor communication from office staff.
Pest Problems
Recurring reports of pest infestations, including roaches and rodents, with ineffective pest control measures.
Safety Concerns
Residents expressed concerns about safety, including vehicle break-ins and inadequate security measures.
Property Condition
Many reviews highlighted poor property conditions, including mold, leaks, and general disrepair.
RS
Ryan Smith
Nov 14, 2025
5.0
I have to give a BIG round of applause to Mrs. Kim, Mr. Blaine, and Sparky Electrical. The maintenance department does a phenomenal job with handling work orders in a timely manner. Mrs. Kim possesses exceptional communication skills and maintains a professional demeanor in all interactions. Mr. Blaine is consistently present on-site to assist his team with work orders. I am profoundly appreciative of the individuals who demonstrate a genuine concern for the property and the well-being of the residents.
SB
Sierra Boatman
Nov 13, 2025
1.0
got a paper that said they’d be paving the lots on the 14th. then, they started on the 13th and had the lots blocked off before i could get my car out to go to work. the management is a mess, rude, and they do not communicate w each other. a few months back someone else’s rent paid onto our account and the lady in the office told us to count it as a blessing?? like huh?? that’s somebody else’s rent, figure it out!
ZM
Zach Miller
Nov 12, 2025
1.0
I briefly lived here, and I'd recommend avoiding it honestly. The building had a lot of roaches. I don't think all of their buildings have this issue, but this was my experience so check the apartment thoroughly before renting. Mold also became more of an issue in the summer. Maintenance was okay and usually arrived quickly but they would often walk in unannounced. The apartment has a small fitness area and a pool but those close around 5, so if you work during the day, you might not have time to use them. The neighborhood is fine overall, but this just wasn't the place for me.
SC
Sara C
Nov 11, 2025
5.0
The maintenance team at Coach House Apartments truly deserves a five-star review. Kim, the maintenance manager, has outstanding communication skills. She’s organized, prompt and also incredibly responsive to any concerns. When I faced an emergency in the middle of the night, Quon from maintenance took care of it immediately. He resolved the issue quickly and also exceeded my expectations with his exceptional service, ensuring my family's safety throughout the process. I highly recommend their services! Thanks you again maintenance staff of Coachhouse apartments.
YP
yarabit perez
Nov 6, 2025
4.0
I've been living here over a year. There has been a switch in their communication that makes me feel more comfortable. Ever since Ms. Kim has been there she's made maintenance requests be so easy. She's so sweet and makes sure you're heard and reassured. She communicates thoroughly and is patient. Reggie has also been so kind to our family and helpful.
Frequently Asked Questions About Coach House Apartments
What types of apartments does Coach House Apartments offer in Kansas City?
Coach House Apartments offers studio, 1, 2 & 3-bedroom apartments in Kansas City.
What are the operating hours of Coach House Apartments?
Coach House Apartments is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and is closed on Sundays.
Is Coach House Apartments pet-friendly?
Yes, Coach House Apartments welcomes pets.
Does Coach House Apartments provide parking options?
Yes, they offer paid parking in a lot and garage, as well as onsite parking.
Are there any fitness facilities available at Coach House Apartments?
Yes, there is a fitness center available for residents at Coach House Apartments.
Do the apartments at Coach House Apartments include in-unit washer and dryer?
Yes, the apartments come equipped with in-unit washers and dryers.
What outdoor amenities are available at Coach House Apartments?
Coach House Apartments offers private outdoor spaces for their residents.
Are there maintenance services onsite at Coach House Apartments?
Yes, onsite maintenance services are available at Coach House Apartments.
What gyms are located near Coach House Apartments?
Nearby gyms include the Red Bridge Family YMCA, YMCA of Greater Kansas City, and Curves Redbridge of KC.
What dining options are available near Coach House Apartments?
Nearby dining options include McDonald's, Tanner's sports bar and restaurant, Blue Moose American restaurant, Dos Hombres Mexican restaurant, and Boba Tea bubble tea shop.
What attractions and services are near Coach House Apartments for new residents?
Nearby attractions and services include the Old Red Bridge in Minor Park, Minor Park Golf Course, Sunflower Events Hall, SERC Physical Therapy, and financial services like U.S. Bank and Edward Jones.