The Ansel Residences

Reviews

• WE

  Wanda Emanuel-Woods

  2 days ago
  5.0
  Meet and greet to get to know the staff and tour of the building was excellent.
• JG

  j glimmer

  Jan 1, 2026
  1.0
  APPALLING: Ansel/Bader tries to Shred Legally Binding Lease because of ... a Google Review! (To allow the most people to read this, I created a new review.) Angered by fair and valid criticism in my Google review a little over a month ago, which includes positive feedback, Ansel Apartments/Bader Management lashed out by cancelling my legally binding lease, a mere 5 days after both parties had signed it. Eventually they retreated and rescinded their cancellation, but only after they concluded it would not withstand legal scrutiny. Their cold-hearted ploy didn't merely seek to tear up a legal contract. It serves notice to all of us that this company prioritizes silencing criticism and free dialogue over inviting it -- and they're willing to strong-arm anyone off of their property to achieve that goal. (Notice that they rarely even respond publicly to negative reviews, while they eagerly take a bow for every good one.) They showed no empathy, no contrition, no humility. They disconnected the phone on me when I politely asked for answers. They sought to blame-deflect, admonishing me for "unproductive" emails and declaring that this was their "final communication" -- even as they knew, but wouldn't admit, that their own egregious behavior had caused profound harm. Ansel/Bader's actions have shattered my trust that it is operating ethically, legally and respectfully toward us, its customers. I invite all of you to read the summary of unassailable facts below and decide whether you believe the same. Here’s what they did: - On 11/21/25, I and Ansel property manager Brooke Gray signed a 14-month lease for me to rent an apartment there starting 12/23. - Only five days later, in an astonishing email the day before Thanksgiving, Bader senior regional portfolio manager Sarah Wendler stated that she had "cancelled" my lease, citing my Google review as a reason. She added that she would "promptly" refund the damage deposit and application fee that I had paid to secure the apartment. - On that same day, the apartment I had rented was displayed on the Ansel website as "available" (after it was not listed on the website the previous day), even though my jointly signed lease awarded me legal possession of that unit starting 12/23. - Two days later, on 11/28, Ms. Wendler sent me a confusing email, saying my unit was "still held for you" -- after it was already back on the market, and after she had said my lease was cancelled. (Perhaps she was told, or realized, that her effort to deny me entry to her property would fail, but she didn't want to admit she had aborted her effort.) - On 12/1, following an email in which she tepidly agreed to honor my lease, Ms. Wendler and I spoke by phone. She claimed, absurdly, that she did not know that Ms. Gray, with whom she was in regular contact, had signed the lease. If she had truly believed that, she would have simply said Bader wasn't going to sign the lease, and there would have been nothing to cancel — end of issue. - Ms. Wendler wasn't done. Later in the call, she denied that she had even cancelled the lease, contradicting her own written words in the 11/26 email to me which clearly stated: "After careful consideration, we have decided to cancel your lease at The Ansel prior to your scheduled move-in date of 12/23/2025." - Defiant, defensive and dismissive, Ms. Wendler disconnected the phone call after only a few minutes, before I had concluded my thoughts and questions. She offered no apology, no redress and no credible explanation for her actions -- probably because there is none. A few days later, Ms. Wendler's boss, Stacey Neameyer, in a reflexive effort to defend her employee, claimed the lease was reinstated a few hours after it was cancelled. But Ansel/Bader NEVER informed me of that, nor did they agree to honor our legal contract until a stunning five days after they had cancelled it. Nor did they explain what happened to the $550 deposit and application fees that Ms. Wendler said would be credited back "promptly," after she cancelled the lease.
• MH

  Marilyn Hedstrand

  Dec 19, 2025
  5.0
  I moved in the end of June. I am SO happy and contented here! Everyone in management is cheerful and responsive! This home feels luxurious, comfortable, clean and safe. There’s so much shared space to enjoy and the events they offer bring people together, if that is your desire. At the same time, there’s no pressure to participate. You can be your own person. Residents respect one another. It’s a quiet and calm environment. I highly recommend this place!
• SP

  Shauntae Perales

  Dec 10, 2025
  1.0
  My catalytic converter got stolen from the garage. For such a luxury apartment camera's don't even cover the entire garage just the entrance. Second after notifying management of the situation they took roughly a week to warm/inform other residences of the thief living in the apartment. Also when an email was sent out the info regarding the thief was at the bottom and in no way noticeable to the average person. THIS IS VERY IMPORTANT INFORMATION AND SHOULD BE LABELED AS SUCH. After denying that it could be a current resident and that this was a one time indecent it literally happened again. Please take this into account when considering this apartment as your new home!
• KT

  K. Tschida

  Nov 26, 2025
  1.0
  Long but please read: The apartments are beautiful, and the staff was consistently kind and helpful throughout the move-in process. However, after living here for a little while, I’ve noticed some areas that don’t quite align with what I’ve experienced at other luxury properties. I’ve previously lived in Emrik SV and Loden SV, where resident events were a memorable part of the community—Friendsgiving, happy hours, themed parties, bingo nights with prizes, Christmas wrapping parties, and more. So far, I haven’t seen any resident events like this at The Ansel, which has made it harder to meet neighbors and feel part of a community. For the price point, this has been very disappointing. Cleanliness is another area where I’ve been concerned. I rarely see cleaning staff, and stairwells have gone unvacuumed—often with trash or other items sitting for several days. The sauna and spa areas in particular could use more frequent attention. The floors and seating areas haven’t felt very clean, with hair and brown spots on the floor, which makes it difficult to enjoy these amenities. Noise has also been a HUGE challenge. I can hear just about everything from the apartment above me, especially later in the evening. Every footstep (more like a stomp) and dropping things/loud noises - I often wonder what could be going on in 712sq ft that is so incredibly loud. I don’t believe it’s intentional on the residents’ part—it seems more like a design or acoustic issue that allows a lot of sound to transfer between floors way easier. This has been very difficult to navigate as I just want to enjoy my space. I’ve also noticed that the windows and patio doors seem to be lower quality than expected for this type of building. Sound carries easily through them, and a significant amount of cold air leaks in, making the apartment feel drafty. I can actually feel air blowing through. Beyond these things, there are a few additional details throughout the apartment that make the overall quality feel a bit lower than what I’ve experienced at other luxury residences—which becomes noticeable collectively. The gym is functional but fairly limited compared to other communities. There are apartments in a similar price range that offer a wider variety of equipment and machines. Overall, the space itself is beautiful, and the on-site team has been pleasant to work with. However, I would encourage prospective residents not to rely solely on aesthetics when deciding. Some of the day-to-day quality and community aspects haven’t matched my past experiences, and those are things you may not fully notice until after moving in. I don’t fault the property manager, as I understand many decisions are driven by the larger company. But based on my experience so far, there are definitely areas where improvements could help this community feel more aligned with luxury-level expectations. These things are important to me, especially considering the price point, and I felt it was worth passing along for anyone who values the same aspects when choosing a home.

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