Lowertown Commons

Reviews

• EG

  Eric Guthrie

  Nov 29, 2025
  1.0
  I’ve lived in this building for close to two years across two units, and while the physical space has potential, the management and maintenance situation has deteriorated to a point where it directly impacts quality of life. When I moved into my current unit, several obvious problems were present immediately: The bedroom lamp switch didn’t work The closet light didn’t work The shower rod repeatedly fell There was pooled water inside a ceiling light fixture in the utility area The smoke detector was beeping/flashing the night I moved in I reported all of this directly to the property manager, in person, and watched her write the issues down. None of them were addressed. Weeks later, when I followed up, I was told maintenance “hadn’t looked at it yet.” Months after that, a staff member emailed me saying they had “no record” of the issues and asked me to re-explain everything from scratch. These problems were documented repeatedly and still ignored. The building’s two elevators have been unreliable for months. For long stretches, only one elevator has been functioning — and often not the one serving the basement where parking and recycling are located. At one point, tenants were greeted with a patchwork of handwritten notes taped inside the elevator explaining that the doors wouldn’t open on the 7th floor and that residents needed to take the stairs. This level of disorganization is not normal for a professionally managed building. When I required emergency maintenance after an overnight sink overflow, the response time was fast, but the cleanup was not acceptable. The material pulled from the drain was smeared around the cabinet bottom rather than fully cleaned. The lining is bright white, so the mess was obvious, and I ended up cleaning it myself. It’s also clear that the building’s quality has declined since significant staffing turnover. The previous maintenance team was excellent. Since then, communication has become inconsistent, follow-through is rare, and basic coordination seems to have fallen apart. In my opinion, these issues go beyond simple mismanagement. Based on the sustained decline in service, chronic elevator outages, staffing churn, and visible lack of investment in upkeep, it appears the ownership may be in the “extraction phase” — reducing operating expenses, deferring maintenance, and maximizing short-term revenue before preparing to sell. I want to be clear: this is my view as a long-term resident watching the building’s condition and operations steadily decline. Given the pattern, I strongly believe that this building would benefit from a tenants association. Residents deserve basic responsiveness and accountability, and it’s clear that individual requests and complaints are not enough to move the needle. This could be a fantastic place to live if the building were managed with competence, transparency, and appropriate investment. Until that happens — and until tenants have a collective voice — I cannot recommend living here.
• SB

  Shawn Boonstra

  Nov 7, 2025
  1.0
  The price seemed good to me when I applied but now a few years later I honestly think it's too high. I love the location and my unit has a lot of charm with the high ceilings and big windows, but that's about all I can say on the positive side. I spend 2-4 weeks per year shivering or sweating while they struggle to get the heat/AC working. I know it's an old building and things happen, but like the seasons change roughly the same time every year, it's not like some curveball out of nowhere. Only one of the two elevators goes all the way down to the parking garage, and that one is often broken. You will have to lug your groceries upstairs. Management does not communicate about basic things. The way you find out something is out of service is when you go to use it and it doesn't work. No explanation, no apology.
• RN

  Robyn Nelson

  May 8, 2024
  1.0
  They messed up my appointment date and have been very poor with the communication, its been 3 days and I haven't heard anything back from anyone about a rescheduling. I'm very busy and i've had to re arrange my scheduling, costing me a lot of time and money that I can't get back. Some lady made the appointment on a Saturday only to notify me last minute that their office is closed on Saturdays. Mind you, the appointment date wasn't even on the 1st but the 4th and I now have to rush to find another apartment complex before my current lease ends at the end of the month. I work long hours and will have to find the time to even tour an apartment to my liking. The staff was polite but i've called 3 different numbers attached to their website just to be left with an automated voicemail.
• KS

  Katie Snider

  Feb 14, 2023
  1.0
  The people who live here are loud and blast subwoofer bass all hours of the night. Take the $1500 a month they charge elsewhere and have some peace and quiet.
• GT

  ghbR ttjvstj

  Mar 8, 2020
  1.0
  Your website link automatically takes me to a spam/scam site. Have 1 star as my thanks

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