The Atwood offers pet-friendly studio, one, two, and three-bedroom homes in Eden Prairie, Minnesota. Our community offers an around-the-clock fitness center and refreshing swimming pool, a community clubhouse for private events, convenient package service, and picnic area with grills for a relaxing afternoon with friends and family. Enjoy an evening stroll or bike ride along Purgatory Creek Preserve or a night out with friends at Eden Prairie Center mall, both moments away from home. We welcome you to visit and peek inside one of our spacious homes that are well-appointed with microwaves, full-size washers and dryers, vaulted ceilings, private balconies with wooded views, high-speed internet access, ceiling fans, and wood-burning fireplaces. The Atwood at Eden Prairie is conveniently located just minutes from I-494 for easy access to shopping, work, and entertainment in downtown Minneapolis. Call today to schedule your personal tour and you’ll be glad that you did!
Customers frequently reported poor management, including unresponsive staff, high turnover rates, and lack of accountability for maintenance issues.
Maintenance Problems
Many reviews highlighted slow response times for maintenance requests, with unresolved issues such as leaks, mold, and broken appliances.
Safety Concerns
Several customers expressed concerns about safety, including inadequate security, noise disturbances, and unsupervised children in the complex.
Mixed Customer Service
While some customers praised individual staff members for their helpfulness, many others reported negative experiences with customer service and communication.
Property Condition
Reviews indicated that the property is aging and in poor condition, with issues like mold, water damage, and inadequate amenities.
IR
Irma Romero
Nov 16, 2025
5.0
Excelente atención de administración es un lugar bonito y seguro.
CM
charleya mack
Nov 3, 2025
1.0
I applied got a denial 10/9/2025 and they still haven’t sent my refund for the deposit to hold the unit. I have called multiple times and sent emails and still no solution. It has almost been a month since I confirmed my address so that they could mail a check out even though they took the money electronically.
11/14/2025: still nothing no refund or call
11/25/2025: I’ve made multiple calls to the office and all I get back is “the office manager isn’t in I’ll call you back once they get back to me “ I’ve sent a couple emails after 11/14/2025 and still nothing.
12/3/2025: I called and I swear I got the same person yesterday 12/2/2025 and I just called about 20 minutes ago and had to leave another message
12/5/2025 : I called yet again nothing at this point you call me. I want to come pick up my check because this is ridiculous.
12/11/2025: still no update no response to my emails or a call backs had to file a complaint with the BBB. Will be calling the city tomorrow to see if there is anything they can do to help. It’s illegal to hold peoples money.
WP
Winter Pork
Oct 13, 2025
5.0
I never ask for a maintenance request so why & who keeps submitting it
AR
Alberta Rothman
Aug 9, 2025
5.0
FOur air conditioner got fixed in a very timely manner Thank you